AZ Business magazine and BestCompaniesAZ present the Most Admired Companies program each year with the goal of recognizing organizations that excel in these six key areas: Customer opinion; diversity, equity, and inclusion; innovation; leadership excellence; social responsibility; and workplace culture. One of Arizona’s Most Admired Companies for 2021 is CarMax.

READ ALSOHere are Arizona’s Most Admired Companies for 2021

With hundreds of nominations representing the most innovative, impactful and successful companies in Arizona, being one of Most Admired Companies of 2021 shows that these companies truly represent the best in Arizona business. The Most Admired Companies for 2021 will be honored at an awards dinner Oct. 7, 2021, at Pointe Hilton Resort Tapatio Cliffs in Phoenix. Title sponsors for the Most Admired Companies awards are WaFd Bank and Taylor Morrison. For sponsorship information, email For information about the event honoring the Most Admired Companies, email or click here. will be spotlighting one of Arizona’s Most Admired Companies each day leading up to the awards dinner.


Most Admired Company: 2021

Top Arizona executive: Richard Buscher, regional vice president and general manager

Company profile: CarMax is the nation’s largest retailer of used autos and offers a truly personalized experience with the option for customers to do as much, or as little, online and in-store as they want. During the fiscal year ending February 28,2021, CarMax sold more than 750,000 used vehicles and more than 425,000 wholesale vehicles at its in-store and virtual auctions. The company offers an award-winning workplace with a culture based on transparency, integrity, and an unwavering focus on doing what’s right, not only for its customers, but for all of its associates and the communities where they live.

What it does: Nation’s largest retailer of used autos

Admirable trait: CarMax’s culture of innovation, diversity, and inclusion is grounded in its core values, where winning together is driven by embracing and celebrating our differences. CarMax requires all associates to complete diversity and inclusion as well as unconscious bias training. One CarMax associate at the CarMax customer experience center in Tempe said: “The culture is incredible. I love the diversity we have here – no matter you who are, they’ll care for you.”