The health and safety of customers and employees is Phoenix Sky Harbor’s top priority.
Effective June 1, Phoenix Sky Harbor International Airport will require all employees and members of the public entering public airport facilities, including the terminals, the Rental Car Center, the PHX Sky Train®, and Airport buses to wear a face covering. In concert with major airlines, the TSA, airports across the country including Seattle, Denver, LAX, New York’s JFK, Boston Logan, Miami, and even companies such as Uber, everyone in public airport facilities will be required to cover their noses and mouths.
Travelers, employees, and those visiting the airport should bring their own mask to wear throughout the airport. Several airport stores are currently selling facial coverings with more stores to offer additional options soon.
America’s Friendliest Airport® wants to make sure that our customers feel comfortable when they are ready to travel again. In order to ensure the health and safety of our patrons, the airport has continued to maintain a thorough 24-hour cleaning schedule. The number of times per day high-touch areas are sanitized was increased immediately at the onset of the COVID-19 global health pandemic, and these sanitation efforts will be vigilantly maintained moving forward.
To ensure that health and safety is at the forefront of airport operations, Phoenix Sky Harbor is also launching the PHX – Here for You campaign. It is critical that travelers at America’s Friendliest Airport® know that Sky Harbor is here for them when it comes to safety, customer service, and the most convenient travel experience possible. As part of this campaign, safety messaging signage is being added throughout the Airport. In addition, physical distance markers are being installed at customer service counters and in security checkpoint lines. Plexiglass has been added at Information Counters to create a seamless but safe physical barrier. There are hand sanitizer dispensers available for customers and employees, and physical distancing is being encouraged not just through signage, but through messaging on overhead announcements and on flight information screens. Shops and restaurants are instituting new protocols such as limiting the number of individuals in stores, encouraging touchless transactions, and re-configuring seating.
Travelers will be reminded to give themselves plenty of time when they come to the airport, practice physical distancing at all times, frequently wash their hands, and use a mobile boarding pass when possible.
For additional information, please visit the COVID-19 section of skyharbor.com for the most up-to-date information.