America’s Friendliest Airport®’s mission is to provide world-class customer service to every customer every day, and to achieve this mission, Phoenix Sky Harbor International Airport has embarked on several capital improvement projects, including the modernization of the John S. McCain III Terminal 3. On January 7, Phoenix Mayor Thelda Williams, Cindy McCain, members of the Phoenix City Council and other city leaders cut a ribbon to open the second component of the Terminal 3 Modernization Program – a brand new concourse and remodeled terminal processor. 

The new South Concourse and terminal processor (a post-security lobby area) features 15 airline gates and all new shops, restaurants and customer amenities. Travelers will have the opportunity to shop at nationally-recognized brands like Johnston and Murphy and Sugarfina as well as find items with a local flair at Best of the Valley and Travel Outfitters. Foodies can also rejoice as Terminal 3 is bringing in many local favorites including famed chef Mark Tarbell’s Tavern, James Beard award winner Christopher Gross’ Christopher’s and other local favorites like The Parlor, SanTan Brewing Company and Mustache Pretzel, among others.

Like the first phase of the Terminal 3 Modernization Program (completed in 2016), the South Concourse features remarkable views of Phoenix’s desert landscape and an abundance of natural lighting. The new, modern look aims to provide travelers with a more enjoyable and efficient travel experience. In addition to the views and new shops and restaurants, travelers will also find access to power from nearly every seat, a new state-of-the-art Delta Sky Club, a children’s play area known as PHX Play-Viation Park and other amenities such as a nursing room, an Animal Relief Area, and public art installations. In fact, the public art installations are quite special as they feature a colorful terrazzo floor by Arizona artist Teresa Villegas as well as Donald Lipski’s “Aviators” which are giant sunglasses on the wall of the arrivals atrium.

Terminal 3 serves Delta, Frontier, Hawaiian, JetBlue, and Sun Country. The project, which costs $590 million (in 2014 dollar figures), is paid for through airport revenues such as parking, concessions, and tenant fees.  No local tax dollars are used. In addition, the project, which is being completed in phases to minimize impacts to customers, has one additional phase remaining. This includes the renovation of the North Concourse to add all new shops, restaurants and customer amenities. That phase is slated to be complete in 2020. 

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