The technology repair store uBreakiFix has added a location in Ahwatukee, AZ. This is the company’s newest addition to the nationwide chain.  

“Ahwatukee is a super friendly community,” said Lisa Burns, multi-store franchisee with uBreakiFix, “this has been the most fun store we have ever opened.” 

The company specializes in device repair from cell phones to computers and everything in between. They also offer same day repair service on all electronics and free diagnostic consultation. The company currently has 393 locations in the United States, 29 locations in Canada, and even one in Trinidad and Tobago.  

While uBreakiFix is a popular repair destination for most technology consumers, the ever-increasing complexity of technology might lead to a decrease of “mom-and-pop” technology repair stores leaving ample room for uBreakiFix to expand.   

According to an article by The Economist, a lobby group has been assembled known as the Repair Association, wants the United States government to pass what are being dubbed “the right to repair” laws.  

These laws would essentially require technology companies to give repair shops the same repair tools and technology as authorized dealers. 

This bill is in response to technologies becoming more complex and user agreements barring folks from repairing their technology. 

A company like uBreakiFix is already the authorized repair provider of Samsung. Therefore, uBreakiFix already has everything they need to repair a Samsung phone, tablet or any other device like it good as new.  

“I think [the increasing complexity of technologies] will increase the amount of business that comes our way. Because with the increased complexity it’ll be more difficult for the consumer to repair the device itself,” Burns said.  

Nevertheless, the increased complexity of phones doesn’t make the jobs of technicians at uBreakiFix any easier.  

“The phones are so complex, and every device has a different danger zone,” Burns mentioned. 

Technicians at uBreakiFix take about six months to train, nine months to be proficient and a year to be great.   

“Keeping everybody training up to date with all of the new phone coming out is difficult even if all of your technicians are trained,” she explained. 

Burns suggests that instead of trying to repair your broken device using YouTube, take it somewhere that has trained professionals. She currently owns three of the 14 uBreakiFix locations in Arizona.