OneGuard Home Warranties earned Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015. This is the second straight year Angie’s List honored OneGuard for customer service.
Founded in 1990, OneGuard is trusted by homeowners in Arizona and Texas to fix major household systems and appliances that break down.
Additionally, OneGuard eliminates the stresses of many home maintenance services – such as lawn care, pest control, window washing and HVAC tune-ups – which are not typically covered by home warranty companies.
“We’re thrilled that Angie’s List has recognized us for customer service once again,” said Scott Smith, CEO of OneGuard. “We are extremely customer focused and continually evaluate our processes to ensure our customers are getting what they need, when they need it. We believe our high level of customer service is what sets us apart from the competition.”
Angie’s List has more than 3 million users nationwide who utilize the online rating service to identify potential service providers in more than 720 categories.
“Only 5 percent of companies have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”
Angie’s List Super Service Award winners must meet strict eligibility requirements, including an “A” rating in overall grade, recent grade and review period grade. Further, the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.