HCL Awards 2012: Hospital Executive, Rhonda Anderson

Awards & Events | 1 Mar, 2012 |

Hospital Executive

Rhonda Anderson

Cardon Children’s Medical Center

HCL Awards 2012 - Rhonda AndersonAs CEO of Banner Health’s Cardon Children’s Medical Center, Rhonda Anderson is the epitome of a “hands-on” CEO. She makes it a priority every day to visit patients and their families to ensure that their stay at Cardon is as positive an experience as it can be. Anderson was instrumental in the planning, development and construction of the $350 million facility that opened in 2009 on the Banner Desert Regional Medical Center campus in Mesa. Before the facility was built, there was not enough adequate pediatric care in the East Valley for the number of children needing attention. Families had to travel to Phoenix or out of state to get the best care possible. Under Anderson’s leadership, Cardon was built “Through the Eyes of a Child,” which is the medical center’s foundational covenant that ensures the specific needs of the children are at the center of every decision, action and discussion that takes place within the hospital’s walls. Anderson, who is a registered nurse, has been instrumental in recruiting, attracting and convincing some of the nation’s top pediatric specialists to relocate and join the staff at Cardon.



Susan Zook

Cancer Treatment Centers of America

HCL Awards 2012 - Susan ZookWith her extensive background in oncology, CTCA selected Zook to serve on the eight-person Senior Management Team during the development and construction of the Arizona hospital.  Overseeing construction of the facility from a clinical perspective, Zook developed a plan to procure a comprehensive array of the most advanced diagnostic tools and radiation oncology treatments previously unavailable to oncology patients in Arizona. Under Zook’s guidance, CTCA was the first hospital in Arizona to purchase Varian’s Trilogy technology; she led the charge for the hospital’s procurement of Calypso; and spearheaded the hospital’s development of the only BSD 5000 Superficial Hyperthermia program in Arizona.



Chuck Ribbe

Cancer Treatment Centers of America

HCL Awards 2012 - Chuck RibbeA dramatic example of Ribbe’s leadership in maximizing efficiencies is CTCA’s Lean Six Sigma program, which he oversees in his role as CFO. Under his leadership, the program eliminated more than 9,800 hours of patient wait time in 2011 alone. An additional 12,000 hours of non-value added employee time were also eliminated. To date, more than 65 percent of the hospital’s employees have been A3 certified, completing a variety of projects that have greatly improved efficiencies across every department of the hospital. Ribbe is ever vigilant about encouraging employees to uncover tremendous opportunities to increase time savings and decrease cost.


HCL Awards 2012 Winners & Finalists

AZ Business Magazine March/April 2012

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