Making news: Gould Evans, SRP, CellTrust, TCRM, ISSA

Business News | 14 Nov |

2019 Arizona Firm of the Year awarded to Gould Evans + Canary

Nationally recognized architecture, interiors, graphics and design firm Gould Evans + Canary was honored with the 2019 AIA Arizona Firm of the Year award. Gould Evans’ entire studio of 38 filled the stage to receive the award on Friday night at the Phoenix Art Museum.   

“For Gould Evans + Canary, it’s about a collective approach. It’s not about a single person, a single hand, or a single pen. It’s about a process. It’s an open process that tries to make an impact in a community at all scales.” said Trudi Hummel, AIA, while accepting the award. The firm thanked Edmundo Soltero, FAIA, for his nomination along with all of their forward-thinking clients that share in the desire to build great work together.  

Notable award-winning and current projects include the Salt River-Pima Maricopa Indian Community Justice Center, the reimagining of Arizona State University’s Sun Devil Stadium, The Biodesign Institute A+B at Arizona State University, the City of Phoenix 7th Avenue Streetscape, Maricopa County South Court Tower, the South-Central Transit Oriented Development (TOD) Business Assistance and Land Use Planning Grant (City of Phoenix), and the Phoenix Central Station Transit and Mixed-Use Redevelopment currently in design.

The studio’s multidisciplinary approach to design links the city form with architecture, interior, graphics and art. Behind each project is a process which debates to discover the best outcome or solution. Each designed response is site specific, establishing new spatial connections between environments and societies. This adaptive approach is intentional, creating spaces, moments and experiences to be enjoyed by local communities. Gould Evans + Canary represent an engaged design expertise with a reputation founded upon creativity and capability to tackle the complex, the socially embedded and the aspirational. For more details and information about Gould Evans, visit the Gould Evans + Canary website.

Business customers rank SRP highest in West Region

For the sixth time in the last seven years, Salt River Project ranked highest in customer satisfaction for business electric service among large electricity providers in the West Large Region, according to a study issued today by J.D. Power. It’s the ninth time in the study’s last 11 years that SRP was ranked highest in the region by its business customers.

SRP’s overall customer satisfaction index score was 819 out of a possible 1,000 points — an increase of one point from 2018 — in the J.D. Power 2019 Electric Utility Business Customer Satisfaction Study. The average score in the West Large Region was 765.

The largest provider of electricity and water to the greater Phoenix metropolitan area, SRP scored highest among large electric providers in the West Large Region in five of the six J.D. Power customer satisfaction index factors: Power Quality and Reliability, Corporate Citizenship, Billing and Payment, Communications and Price.

The J.D. Power 2019 Electric Utility Business Customer Satisfaction Study rankings are based on interviews with representatives of more than 21,000 U.S. businesses that spend an average of $200 or more a month on electricity. The western region covers Arizona, California, Colorado, Idaho, Nevada, Oregon, Utah, Washington and Wyoming.

CellTrust awarded Productivity App of the Year

CellTrust Corporation, a pioneer and leading provider of global secure and compliant mobile communication for enterprise, announced today, its flagship SL2™ compliant enterprise SMS texting and voice platform for capturing and archiving mobile communication has been awarded Productivity App of the Year by Mobile Breakthrough.

CellTrust SL2 is a compliant enterprise SMS texting and voice platform for BYOD/COPE, integrated with a series of the largest Cloud Archive providers for Financial Services, Government and other highly regulated enterprises with advanced capture, supervisory control, e-discovery and audit readiness.

Since its launch in 2017 at the annual FINRA conference, the CellTrust SL2 mobile app has enabled tens of thousands of users within the highly regulated financial services, government and healthcare industries in over 100 countries to capture and archive their mobile communication and maintain compliance with rules, regulations and e-discovery.

“We extend a hearty congratulations to the entire CellTrust team for their success with the SL2 mobile solution as we recognize the Company with our 2019 Mobile Breakthrough Productivity App of the Year Award designation,” said James Johnson, Managing Director, Mobile Breakthrough. “We look forward to seeing continued success from CellTrust as they drive innovation in the mobile market.”

Total Customized Revenue Management launches strategic consulting brand

Phoenix-based Total Customized Revenue Management, LLC (TCRM) – a leader in providing professional revenue management services to the hospitality industry – today announced the launch of ThinkUp Enterprises, a new consulting arm to guide its current and future hospitality clients in unearthing profitable opportunities and leading clients to sustainable growth. TCRM will work in partnership with ThinkUp Enterprises to deliver creative solutions through strategic consulting services, further enhancing its existing revenue management services.

“As TCRM has evolved, we have seen a need for more focus regarding in-depth strategic consulting services for not only our clients but the entire hospitality industry. While TCRM has offered ongoing consulting services, the creation of ThinkUp Enterprises enhances the opportunities with a specific dedication and focus that will operate separately from, but in partnership with our existing revenue management services,” says Lily Mockerman, chief executive officer of TCRM. “TCRM has long been known as a service provider that delivers excellence and quality through short-term and long-term revenue management services, and we are thrilled to build our consulting arm into a more robust company that can support our work in this area.” 

ThinkUp Enterprises will be led by Mockerman and Kathryn Baker, Executive Director of Strategy at TCRM and principal at KBB consulting. The company’s key offering will be the Profit Power Shift Package. Perfect for properties that are underperforming, properly performing but ready for the next level of progress or just those looking to fine-tune their strategy, this key offering gives hoteliers the tools they need to get beyond the “now” and apply proactive strategy to move from revenue management to profit optimization. Through a deep dive strategic assessment of all facets of the three key revenue-producing areas of each business, including revenue management, marketing and sales, this diagnostic review of each critical element cuts through the clutter of data overwhelm, bureaucracy, department silos and lack of time in order to arm properties with clear and actionable steps to profitable progress, providing both immediate impact and a path to harness sustainable profit possibilities.

ISSA helps personal trainers start their careers faster

The International Sports Sciences Association (ISSA), a pioneer in the personal training certification industry, has expanded its certified trainer program with three new plans to customize the student learning experience. 

New certification plans — Self-Guided Study, Assisted Fast Track and Full Training Experience – start at $49 and offer a 12-month plan that culminates with an online certification exam.

Programs focus on teaching students how to design a customized training program using client personal health goals, fitness assessments and fundamental principles of anatomy and physiology. Course materials are continually updated with the most accurate and up-to-date information, teaching practical day-to-day skills every student needs to become a great personal trainer.

Self-Guided Study provides students with a 10-week guided study program, full online textbook, audio lectures, online exercise labs and student forum, practice quizzes, job guarantee and unlimited educational support.

Assisted Fast Track provides self-guided study plus more. The Fast Track accelerated exam prep in this plan gives students a strong advantage including the Fitness Genius Live Help Line and unlimited free retests. The program helps students study faster, gain certification and start their new career.

Full Training Experience includes all components of the silver and bronze plans and offers video-based practical skills simulated training, four weeks hands-on training in the gym, one-year trainer support hotline and a job placement assistance program.

The freedom of a personal training career allows trainers to set their own schedule, be their own boss and engage in work they are most passionate about. ISSA’s new certification programs give students the freedom to choose their path and helps start their career faster with a job guarantee.

To sign up for an ISSA certified personal trainer program or for more information, visit www.issaonline.com/certification/personal-trainer-certification/.

About Ranking Arizona

Ranking Arizona is an annual publication that ranks businesses in more than 300 categories based on public voting in the state’s biggest and most comprehensive business opinion poll. Ranking Arizona is based purely on opinion and ranks companies based on how voters answer this simple question: with whom would you recommend doing business? The magazine is published by AZ Big Media. To learn more about Ranking Arizona, contact Sheri King, director of sales.

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