AZ Business magazine and BestCompaniesAZ present the Most Admired Companies program each year with the goal of recognizing organizations that excel in these six key areas: Customer opinion; diversity, equity, and inclusion; innovation; leadership excellence; social responsibility; and workplace culture. One of Arizona’s Most Admired Companies for 2021 is USAA.

READ ALSOHere are Arizona’s Most Admired Companies for 2021

With hundreds of nominations representing the most innovative, impactful and successful companies in Arizona, being one of Most Admired Companies of 2021 shows that these companies truly represent the best in Arizona business. The Most Admired Companies for 2021 will be honored at an awards dinner Oct. 7, 2021, at Pointe Hilton Resort Tapatio Cliffs in Phoenix. Title sponsors for the Most Admired Companies awards are WaFd Bank and Taylor Morrison. For sponsorship information, email For information about the event honoring the Most Admired Companies, email or click here. will be spotlighting one of Arizona’s Most Admired Companies each day leading up to the awards dinner.


Most Admired Company: 2015-2019, 2021

Top Arizona executive: Sean Burgess, senior vice president, general manager P&C claims

What it does: Provides insurance, banking, investment and retirement solutions to members of the U.S. military and veterans.

Company profile: Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and investment and retirement solutions to more than 13 million members of the U.S. military, veterans who have honorably served and their families. Headquartered in San Antonio, USAA has offices in seven U.S. cities and three overseas locations and employs approximately 36,000 people worldwide. USAA’s Arizona campus was established in 2000 and has over 4,900 employees in the state.

Admirable trait: In 2020, USAA contributed $87 million to nonprofit organizations. Employees gave more than $10.1 million to nonprofits and logged more than 185,000 volunteer hours. USAA also participated in the Military Family Relief Initiative by providing $30 million to 24 nonprofits for pandemic-related relief. USAA invested $1,820,000 in the Phoenix community supporting military, veterans, families, and children struggling every day, including those as a result of the COVID-19 pandemic.