Az Business and AZRE magazines announced the publications’ lists of the Most Influential Women in Arizona for 2020, including Laura Worzella, executive vice president and chief retail officer at OneAZ Credit Union. Each day, azbigmedia.com is profiling one of the Most Influential Women of 2020.
To buy copies of the Most Influential Women in Arizona issue, click here.
Today’s spotlight: Laura Worzella
Executive vice president and chief retail officer
OneAZ Credit Union
Background: Worzella leads all retail operations, including branches, member call center and the growing digital channels for consumer loans and mortgages. Worzella is a passionate servant leader who encourages productivity and engagement in a culture of ownership, integrity and gratitude.
Professional advice: “I have three key pieces of advice: First, there will be times when you are too much for some people and not enough for others. That’s okay — just stay true to YOU. Second, feedback is a gift. Take it, learn from it, but don’t let it define you. Trust your instincts. Finally, be courageous! Apply for that promotion, even if you don’t feel 100 percent ready, when you get the job you can learn it as you go.”
Lesson learned in 2020: “Share your vision and story with passion. Collaborate — when teams work together toward common goals, great things happen. Be authentic. It’s easy to focus on big initiatives, but don’t forget the human element. Little gestures — sending birthday cards, handwritten notes or flowers to say thank you — make the biggest difference.”
Surprising fact: “In my younger years, I was always after the next adrenaline rush. I have been sky diving, hang gliding, zip lining, deep sea diving, rock climbing and bungee jumping.”