The state of the restaurant industry in 2020

Business News | 5 Nov, 2020 |

Many industries have taken a real knock since the outbreak of COVID-19, and the restaurant industry is no different. We’ve all had to change and modify how we do things to keep our heads above water. Eateries have had to make significant alterations to their operations in the past few months.

Some have been quicker to take on the new rules and regulations associated with the outbreak, while others are reluctant to adapt. This can cause you and your business problems, but you have options to deal with them. According to Vikramsinh Parmar, founder of lawyer directory website LawTally, a helping hand can get you closer to what you want and that relative information concerning your inquiries is easier to sift through if it’s in one place.

Let’s take a closer look at the restaurant industry and how it looks now towards the end of 2020.

How Has It Changed?

Although the pandemic is still in its early stages, we’ve already felt the impact of it in our lives. Those employed in the culinary industry have experienced a significant change in how they serve customers. Some of these are subtle, while others drastically alter the experience.

Photo courtesy of Panera.

The Boom of Takeaways

Eating at restaurants isn’t as popular as it used to be. Many people are opting for takeaway services over the regular dining experience. This shift has also made it possible for places to remain in business despite regulations imposed by governments. They’ve also implemented contactless delivery to limit physical interactions. 

Protective Gear

Many restaurants around the world have made protective equipment compulsory. Waiters and kitchen staff now use shields and masks when inside the premises to avoid contact with customers.

Will Your Dining Experience Be Different?

As much as restaurants’ inner workings have changed, the experience you have as a customer is also different. Gone are the days of merely strolling into a place for a quick bite. Much more consideration now needs to go into picking a venue to have your meals.

A More Intimate Experience

Social distancing aims to limit the contact customers have with each other as well as the waiting staff. Some places have even opted to install plexiglass partitions between patrons, making their dinners much more intimate. Others have chosen to implement policies that separate customers by leaving every second table empty. 

Contactless Payment

Similar to contactless deliveries, this aims to keep physical contact between people to a minimum. Some establishments have even eliminated the use of cash entirely and only allow you to pay via apps and cards.

The Use of Masks

Many places have made it compulsory for everyone in a business to wear masks. This applies to the staff and patrons alike. Some restaurants will require you to keep on your mask whenever you aren’t eating and even expect you to use a QR code to view their menu.

In Conclusion

Restaurants and businesses continue to adapt as time goes on to ensure customers’ and staff’s safety. The use of takeaway services has spiked, and with protective equipment being compulsory, you can rest easy when digging into your meal.

If eating in is more your style, you can expect to be separated from other diners and might need to wear your mask throughout. When it comes to paying, make sure to have your card handy as many places now only allow you to pay electronically.

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