Banner Del E. Webb
As respiratory manager, Brian Shelley is responsible for a staff of 44 and the day-to-day operations of the cardiopulmonary department. Shelley developed and wrote a computer program that tells the staff how many therapists will be needed and how many treatments each therapist will provide.
Shelley was also responsible for bringing the first neonatal mechanical ventilator into Del E. Webb’s nursery. The device has been used three times and has allowed the baby to stay with the mother in the Neonatal Intensive Care Unit (NICU) without having to be transported out.
Shelley also created a peripherally inserted central catheter (PICC or PIC line) and central line insertion team. This team is responsible for all invasive lines inserted from IVs to central lines. The team maintains all lines, documents and discharges all lines. Sepsis and central line initiatives are graded among Banner facilities, and Shelley’s team has been recognized as Best in Banner.
Most impressively, in a time when most hospitals are cutting back, Shelley created 17 new jobs in his department while exceeding budget goals and productivity expectations. He also raised more than $83,000 for the hospital’s Better Together campaign.
Cancer Treatment Centers of America
As director of inpatient services, Kharoufeh is a nursing professional who puts the patient at the center of every decision. In his leadership role at CTCA, Kharoufeh has effectively overseen many strategic initiatives to streamline the delivery of care while maintaining the highest safety and customer service standards. During his tenure, the staff has tripled in size in all three of his units. Kharoufeh responded by analyzing the needs of both his staff and his patients, resulting in the development of a house supervisor role, a cross-training program, nurse education program and an in-depth orientation process that includes an unprecedented six months of preceptorship.
SCAN Health Plan Arizona
Richards manages SCAN Health Plan Arizona’s Senior Connections Resource Center in Phoenix, as well as its community outreach programs, many of which she helped develop to target seniors, caregivers and anyone else who interacts with seniors. She manages to accomplish much with just three staff members. Richards maintains an ongoing schedule of classes, workshops and presentations throughout the community, most of which are free. She helped launch SCAN Health Plan Arizona’s “Classroom in the Community” initiative, which delivers more than a dozen free, hour-long workshops at locations throughout the county.