The SkyTrax’s World Airport Awards, a global benchmark of airport excellence, recently named Phoenix Sky Harbor International Airport as one of the World’s Best Airports serving 40-50 million passengers in 2014. Phoenix Sky Harbor ranked seventh in the world and joins the ranks of other international airports such as Incheon International Airport in South Korea and Kuala Lumpur International Airport in Malaysia.
These awards were presented at the Passenger Terminal Expo 2014 in Barcelona, Spain. The annual World Airport Awards are one of the most respected honors in the industry. Honorees are selected by customers in the largest, annual independent global airport customer satisfaction survey. The survey asks customers from more than 160 countries to rank 410 airports based on 39 key indicators such as ease of check-in, terminal comfort and cleanliness, choice of shopping and dining options, and friendliness of airport staff.
“We are honored that Phoenix Sky Harbor International Airport, America’s Friendliest Airport, was named one of the World’s Best,” said Acting Aviation Director Tamie Fisher. “We take pride offering our travelers world-class customer service and access to the services they desire to make their travel experience seamless and enjoyable.”