CreditUnions.com just released its Return Of The Member (ROM) rankings for the second quarter of 2018 and TruWest Credit Union is ranked number one in Arizona. ROM, designed by credit union research company Callahan & Associates, measures the financial benefits a credit union’s customers (members) receive such as low loan rates, high deposit rates and low fees. The ranking has been in place for more than two decades and holds a prestigious honor in the industry.
“We are proud to be recognized by CreditUnions.com,” said TruWest President and CEO Alan Althouse. “We have more than 89,000 members today and are seeing exponential growth. Every decision we make as a financial cooperative is with our members in mind.”
ROM reviews credit union rates, the service options offered to members and how many people utilizing the products and services offered. The ranking hones in on savings, lending and usage. The score is then compared with peers- and TruWest scored highest in Arizona.
“We focus first and foremost on providing value for our members” said Althouse, “and as a result are experiencing rapid growth.”
TruWest Credit Union has 13 branch locations—nine in metro Phoenix, Ariz. and four in Austin, Texas. For more information about TruWest Credit Union visit truwest.org.
