Best feedback practices for teams working remotely
The importance of feedback in a team cannot be overstated. Feedback gives a team the insights they need to build on their weaknesses to improve their effectiveness at work. As individuals improve on their weaknesses thanks to feedback and become more effective, the entire team becomes effective.
Feedback within a team helps enhance communication which is key to productivity. Feedback fosters healthy communication within a team, fosters professional growth and team development, and helps refine systems and processes.
In today’s remote working environment, feedback has become increasingly challenging, and there is a need for leadership teams to put in place structures that the team can deliver feedback effectively.
Here are tips that will help you ensure feedback within the team even as you work remotely.
1. Leverage feedback tools
Many organizations have turned to tools such as Wellbee to support feedback. These tools have features that not only allow the teams to communicate with each other and give feedback but also, the management gets a platform to recognize and appreciate the employees for work well done.
Technology makes it easy for both managers and employees to exchange feedback easily that does not get in the way of daily work.
2. Schedule feedback time
Scheduling time for feedback is one of the ways to promote and maintain a feedback culture in the organization, even as the team works remotely.
Scheduling time for feedback is a proactive approach that ensures consistency. Feedback should not be left for quarterly and annual reviews. Instead, it should happen daily across the team. You could also have weekly or biweekly conversations around challenges the team faces and team performance.
You can schedule time for the entire team to meet or departments. You could also schedule meeting with individual employees for review and performance feedback.
3. Clarity the company’s goals and objectives
Note that feedback in an organization often revolves around the company goals and objectives. If the goals are not clear in the team, it is very unlikely that they will work towards a unified goal, and feedback may not be really helpful.
To provide meaningful feedback, the team needs to be aligned on the objectives. Ensure the team understands their contribution to the organization’s goals. You can even schedule sessions where you can go through them.
To assess the team’s understanding of the goals, you could ask them what they are working on and understand their goals. To enhance their understanding, it is vital to involve them in KPIs setting and creating work plans.
It will be easy for the team to share feedback with their colleagues with such clarity. At the same time, they will be better equipped to action the feedback given.
Feedback is king and the secret towards development at the workplace. As you move towards remote and hybrid working environments, do not let feedback culture slip away. Stay vigilant by leveraging the available virtual feedback tools, schedule time for feedback and ensure the whole team is aligned on your goals and objectives.