Making news: Phoenix College, FastMed, US Dental Triage
Phoenix College provides support to assist with coronavirus
FastMed Urgent Care launches COVID-19 self-assessment tool
FastMed Urgent Care, one of the nation’s largest urgent care providers, announces the launch of its COVID-19 self-assessment tool on fastmed.com. FastMed is offering its COVID-19 self-assessment tool as a free public service to help patients quickly decide where to seek appropriate medical care based on a brief series of questions that help assess the risk of coronavirus.
While FastMed is currently not a COVID-19 testing center, its 109 clinics across three states are otherwise well-equipped to manage urgent medical needs including symptoms of cold, cough, flu and other common illnesses and injuries. If the tool assesses the patient as having a low risk for coronavirus, patients are encouraged to check-in online at fastmed.com, complete their e-registration, and select the option to be texted when they are ready to be seen. This is recommended as both a convenience for our patients and to minimize crowding in clinic reception areas that could lead to unnecessary exposure.
Local company launches solution to dental health crisis
Pre COVID-19 pandemic, the American Dental Association reported that every 14 seconds someone visits the emergency room with a dental need. Dental clinics are struggling to stay open across the country due to practices being limited to emergencies only, and there is an influx of people visiting the hospital with a dental health crisis. To help keep people out of the emergency room during these unprecedented times, CEO of Performance Partners and Virtual Support Solutions, Michael Bonanno, launched US Dental Triage, a 24/7 hour hotline for people experiencing a dental emergency.
“Our country is experiencing a period of deep uncertainty and our emergency rooms are already overwhelmed and not equipped to handle definitive dental care,” says Bonanno. “We launched US Dental Triage for those who are having challenges finding someone to treat them or are going into emergency rooms and becoming at risk of contracting the coronavirus.”
For those who are experiencing a dental emergency, US Dental Triage urges people to call its 24-hour hotline at (800)-700-0908. The company has over 40 team members on staff to connect callers experiencing urgent dental needs with an office that is open and available to see the patient right away. Once matched with a dentist, the patient will have the opportunity to do a virtual consultation to talk about his or her symptoms and ensure that the issue warrants an emergency visit.
Patient health and safety are US Dental Triage’s top priorities for those seeking help. The prevention of the spread of infectious diseases is already part of regular dental practice for all doctors in its network. New protocols to existing safety precautions include a dental staff member escorting patient directly to a pre-sterilized room. The dentist and dental assistants will be wearing gloves and masks, and every patient will be isolated from any others seeking medical attention on the premises.
“We are also providing a solution to dentists and their teams through our sister company,
Virtual Support Solutions (VSS), which allows us to give support to their practices during these challenging times,” says the former Executive Director of the Arizona Dental Association and Virtual Support Solutions Director, Kevin B. Earle. “We are able to add them to the US Dental Triage Network and offer virtual call rollover at any hour of the day or night, so they don’t miss any emergency calls. Patients can avoid a scary trip to the ER through this platform to safely and effectively be treated for their urgent dental needs in a dentist’s office. Dental practices also have the opportunity to gain referrals through new patients who call in and don’t currently have a dentist.”
VSS will pre-screen the patients and provide tools for the dentist to conduct virtual consultations and make appointments as an extension of the dental office. Since Virtual Support Solutions’ launch in 2017, the company has had a 100% retention rate of clients. It is currently accepting dentists who would like to become part of the network. For more information, dentists can visit dentalvss.com or call (844)-222-9565.