Online auto retailer Carvana is hiring 1,500 in Phoenix

Business News | 6 Jul, 2021 |

Carvana (NYSE: CVNA), the leading e-commerce platform for buying and selling used cars, is hiring for 1,500 open customer care positions in the Phoenix area. In 2021, Carvana ranked no. 9 on Forbes’ America’s Best Mid-Sized Employers list, and no. 483 on the Fortune 500 list.


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Carvana is looking to fill 1,500 full-time hourly positions on its Customer Care team. The Customer Care team will guide the consumer through their car-buying journey, answer questions, resolve issues, and serve as an Advocate during the customer’s purchase and post purchase experience. The company offers competitive starting wages, full benefits, 401k with match, paid time off, auto discounts, tuition assistance through the new Carvana KEYS program, and much more. High school diploma/GED, ability to work full-time hours, including one weekend shift, and internet access is required. Bachelor’s degree highly preferred.

Carvana has taken steps to support the health and wellbeing of current and potential employees. Carvana’s  interview process is hosted virtually and our training programs are now delivered online. This role is currently remote/home-based, with the intention of returning to our Tempe corporate office in the future.

To learn more about Carvana and the Customer Care openings, go to www.joincustomercare.com.

Carvana is the leading online auto retailer in the U.S., experiencing high demand from more and more consumers embracing The New Way to Buy a Car . To address this growing demand, the company is looking for additional talent for its Customer Care team (Carvana headquarters is located in Tempe, though the positions are currently remote/home-based). The company is seeking to continue to rapidly expand the size of its Customer Care team with new team members to help Carvana continue delivering on its mission to change the way people buy and sell cars.

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