PNC Bank has debuted a new dedicated mobile branch in the greater Phoenix area. The 30-foot “branch on wheels” will help make banking easier and more accessible for customers in underserved areas.
At the mobile branch, customers can meet with a personal banker, open a checking account, apply for a personal loan, credit card or mortgage, or receive or replace a PNC debit card. The unit also features a private meeting room for personal discussions and a self-service ATM.
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“Financial concerns remain one of the biggest stressors for Americans, especially for those who are unbanked or have limited access to traditional banking,” said Cathleen Walker, PNC regional president for Phoenix and Northern Arizona. “Here in the greater Phoenix area, PNC is collaborating with organizations that are strongly rooted in our community to make banking accessible for more Arizonans. When our community succeeds, we all succeed.”
The mobile branch will make dedicated stops in multiple communities, where PNC community bankers will help coordinate financial wellness initiatives for residents and community partners. These initiatives will include educational seminars and tools to help customers make informed financial decisions such as understanding credit reports and credit history, affordable homeownership options, tactics to raise money-smart kids, wealth-building strategies and other crucial foundations of money management.
“The mobile branch program, aligned with PNC’s $88 Billion Community Benefits Plan, allows us to bring one-on-one financial conversations and banking services directly to individuals who need it most, where they are, and on a fixed, reliable schedule,” said David Crummey, vice president and community development officer for PNC Bank in Arizona.
PNC Bank has teamed with community organizations such as St. Vincent de Paul (SVdP) and has a biweekly route with repeating stops scheduled across the greater Phoenix area. Spanish-speaking bankers are available in the mobile branch with Spanish-language materials on board.
“Many of the people we serve at SVdP are unbanked or have had negative experiences with the banking system in the past,” said Julia Matthies, St. Vincent de Paul associate chief program officer. “We are excited to bring the PNC mobile bank to our guests, both to provide them with better access to banking and to give them positive, personalized financial interactions, helping to guide our guests through their banking journey with care and support.”
Phoenix is the seventh market to feature a dedicated PNC mobile branch. The program debuted in 2020 in Chicago, and has expanded into Atlanta, Baltimore, Dallas/Fort Worth, Detroit and Houston.
