Cox Communications has announced that four Phoenix-area employees, Lance Zielinski, Vince Merseal, Jim Mayorga, and David Rosales, have been promoted and will each be taking on new responsibilities as field operations supervisors.
As recently promoted field operations supervisors, each of these Cox Arizona employees will now be responsible for assuring the quality performance of installation and technical services of all Cox Communication products, including optimizing Cox Arizona’s network for the continued rollout of Cox Arizona’s 1G internet service throughout the Valley.
Lance Zielinski began his career with Cox in 2008. Zielinski quickly progressed to an expert technician and then became one of the first Home Security technicians in the Valley. His expertise has earned him the role as the Home Security subject matter expert for Scottsdale, while also mentoring all new Home Security trainees at Cox Arizona. Zielinski was promoted out of Cox’s Scottsdale location.
Vince Merseal began his career with Cox in 2005 as a field technician, and progressed to become one of the first employees to help install Cox Arizona’s recently launched 1G internet service. During his career with Cox Arizona, he achieved the recognition as a three-product expert, held the position as a field mentor, and also filled an interim field supervisor role. He was promoted out of Cox’s Scottsdale location.
Jim Mayorga has been a dedicated Cox employee for the past eight years as a Universal home technician, as well as a mentor for the Avondale, Tempe, Union Hills and Mesa locations. Mayorga achieved an associate’s degree in computers and electronics, which led him to pursue a career in Cox’s technical field. Mayorga was promoted out of Cox’s Tempe location.
David Rosales has worked with Cox since 2007, and has held the role as a Universal home technician and as a field mentor at Cox’s Tempe, Scottsdale, Mesa and Avondale locations. Rosales was promoted out of Cox’s Tempe location.
