Cox Communications announced today that it is delivering 2-gigabit download speeds to customers everywhere, making the company the first to deliver multi-gig speeds across the entire Phoenix Metro market.


AZ Big Podcast: Susan Anable from Cox talks tech trends to watch in Arizona


Why it matters: Cox’s multi-gig speeds will be delivered through breakthrough enhancements to its existing fiber-powered network, without any digging or disruption to neighborhoods.

One big thing: The ability to deliver multi-gig download speeds everywhere is the result of Cox’s nearly $12 billion investment in network upgrades over the past 10 years (2014-2023) to deliver some of the most powerful communications and entertainment services. 

Cox already delivers gig speeds to all customers in the Phoenix market today. Unlike other provider approaches that often limit high-speed internet to select neighborhoods or regions, Cox continues to offer its highest speeds to all subscribers, ensuring that every customer has access to cutting-edge technology and reliable connectivity.

“By investing billions of dollars in our existing fiber-powered network, we are able to deliver all customers our fastest speeds, without disruption to any property,” said Susan Anable, Phoenix Market Vice President. “We know customers want lightning-fast download speeds, seamless streaming experiences, and enhanced capabilities for remote work, online learning, gaming, and more, and 2-gig download speeds deliver that experience,” she adds.

Cox has a long history of providing the speeds customers need. In fact, in its recently released 2024 annual review, HighSpeedInternet.com (HSI) ranked Cox as the fastest ISP in the nation based on average download speeds for all of 2023.

What is multi-gig? Two-gig internet is a broadband connection that can transfer data at up to 2 billion bits per second, twice as fast as traditional gigabit internet and 10 times faster than the average speeds in the U.S. (about 200 Mbps). That means basically everything fast and all at once:

  • Seamless streaming experience
  • Multiple video conferences at once
  • Multi-player gaming
  • Multiple 4k/8k streams
  • Virtual reality, and more

Customers in Phoenix already have access to gig speeds, but all will have the option to subscribe to multi-gig by the end of 2024.

On the go: Cox is also giving customers new opportunities to combine their mobile and broadband services, offering fast, fiber-powered internet at home, packaged with unbeatable 5G reliability on the go.