Hiring the right moving company is one of the most critical decisions you’ll make during the relocation process — especially in a large and diverse state like Texas. With countless companies to choose from, it can be overwhelming to know which one to trust. A bad choice could result in lost items, surprise fees, or even a delayed move.

In this guide, we’ll break down everything you need to know to hire a reputable moving company in Texas — whether you’re moving across the street in Kerrville or relocating cross-state to Dallas or Austin.

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Understand What You Need First

Before researching moving companies, you need to clearly define your moving needs. Texas is a big state, and moving 20 miles is a completely different experience from moving 200 miles.

Questions to consider

  • Are you moving locally, long-distance, or out-of-state?
  • Do you need full-service movers (packing, loading, unpacking)?
  • Do you have specialty items (pianos, antiques, safes)?
  • Are you downsizing, or will you need temporary storage?

Companies like Comfort TX Moving Services may specialize in local and residential moves, while others are equipped for long-haul relocations. Knowing what you need will help you filter the options early on.

Research Companies with a Texas License

In Texas, moving companies that provide services within the state must be licensed by the Texas Department of Motor Vehicles (TxDMV). You can verify a company’s license status using their TxDMV number.

Red flags to watch for

  • No TxDMV license listed on their website
  • Companies that ask for large cash deposits
  • Businesses without a physical address

Be wary of unlicensed “freelance movers” advertising on social media. Always double-check their registration and business legitimacy.

Check Reviews and Ask for Referrals

Reviews are often the most honest representation of a moving company’s reliability, professionalism, and pricing. Platforms like Google, Yelp, Angi, and the Better Business Bureau (BBB) are great places to start.

What to look for in reviews

  • Consistent praise for punctuality and care
  • Clear descriptions of pricing and communication
  • How the company handles complaints or damage claims

Ask friends or real estate agents in your area for recommendations. For instance, many residents moving in the Hill Country region speak highly of Kerrville movers for their personal service and attention to detail.

Get Multiple Estimates and Compare Carefully

One of the biggest mistakes people make is accepting the first quote they receive. Always get at least three written estimates from different companies. This gives you a chance to compare pricing, services, and contract terms.

Pro tips

  • Ask for in-home or virtual surveys for the most accurate quotes
  • Be suspicious of estimates that are significantly lower than others — it may be bait-and-switch pricing
  • Confirm whether the quote is binding (fixed price) or non-binding (subject to change)

Quality moving companies like Comfort TX Moving Services are upfront with their pricing and provide written breakdowns of all charges — from labor to fuel surcharges to extra services.

Understand the Company’s Insurance Policy

Accidents happen, even with the best movers. That’s why it’s crucial to understand what kind of insurance and liability coverage your moving company offers.

There are generally two types

  • Released Value Protection (default): Covers 60 cents per pound per item — not much if a laptop or TV is damaged
  • Full Value Protection: The company is liable for the full replacement value of lost or damaged goods

If you’re working with Kerrville movers, ask whether they offer both options and what their process is for filing claims. You may also consider purchasing supplemental insurance through your renters or homeowners policy.

Review the Contract Carefully

Never sign a moving contract without reading it in full. The Bill of Lading (your moving contract) outlines the services provided, payment terms, pickup/delivery timelines, and dispute resolution procedures.

Look out for

  • Unclear cancellation policies
  • Hidden fees (for stairs, long walks, fuel, etc.)
  • Vague delivery windows
  • Incomplete or handwritten documentation

A reputable company like Comfort TX Moving Services will take the time to explain every part of the agreement and ensure you understand your responsibilities and rights.

Ask the Right Questions Before Booking

Before you book your move, don’t be afraid to interview the company. You’re trusting them with your belongings — they should be transparent and willing to answer questions.

Questions to ask

  • How many years have you been in business?
  • Do you subcontract any part of the move?
  • What happens if items are lost or damaged?
  • Can I speak to a recent client as a reference?
  • Do you offer written guarantees?

Companies like Kerrville movers often thrive because of word-of-mouth and long-standing trust within their local communities. They’re usually happy to provide references and answer questions honestly.

Conclusion

Hiring a reputable moving company in Texas is a process that requires careful thought, time, and diligence. From confirming licenses and reading reviews to comparing estimates and checking insurance coverage, each step plays a role in protecting your belongings and your peace of mind.

Whether you’re moving to Austin, Dallas, or settling in a small Hill Country town, prioritize companies that value honesty, transparency, and professionalism. Businesses like Comfort TX Moving Services and trusted Kerrville movers show that not all moving companies are created equal — the best ones treat your move as if it were their own.

Take your time, do your research, and don’t settle for the cheapest bid. A smooth, stress-free move is worth investing in the right team.