Applying for a new apartment can feel overwhelming, especially when the Phoenix rental market remains in high demand year over year. With the right preparation though, the process doesn’t have to be stressful, and you can set yourself up for success.
After years of working in residential leasing and marketing for Sherman Residential – the property management company behind luxury complexes such as Phoenix’s Axis Camelback– I’ve seen what helps rental applications move forward quickly and where delays tend to happen. Everyone deserves to feel confident and informed as they search for a new place to call home.
Here are a few ways to help your rental application stay on track and avoid common missteps along the way.
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1. Submit a complete and organized digital application
Most properties today accept applications online, and it’s important to be ready with the necessary documentation at the start. This typically includes proof of income (like pay or bank statements), rental history, and a government-issued photo ID, but you might not need to or be able to scan and upload files. Common tech innovations, like submitting a selfie with a picture of your ID and opting to verify income using your bank account instead of pay stubs, make credit and criminal background checks quick and trustworthy and the application process easy enough to complete from your phone. Regardless if you apply in person or online, a thorough and organized application helps the leasing team process everything quickly, often within just a couple of business days.
2. Clear up past rental debts before applying
Your rental history plays a key role in the approval process. If you owe a balance to a previous apartment community, resolve it in advance and be prepared to show proof of payment from the creditor. At professionally managed properties, personal references aren’t a factor – your rental payment history speaks for itself.
3. Ask about lease terms or move-in dates that might unlock savings
Renters are sometimes surprised to learn that starting a lease sooner or choosing a longer lease term can lower their rent. That’s becauses property managers often offer special incentives to fill homes quickly or reduce turnover. If your timeline is flexible, ask the leasing agent what options provide the best value. Moving in early, even by a few days, can relieve stress by expanding your move-in window and potentially save on rent.
4. Avoid these common mistakes
Even strong applicants can run into delays if they skip steps. Common issues include incomplete applications, ignoring pet policies, or leaving out required documents. Misrepresenting credit or background information can also create complications. If something’s missing or doesn’t check out, the leasing team may reach out to clarify, but the process can take longer. A complete and honest application helps keep everything moving on schedule.
5. Connect with a leasing agent
The friendly person who takes you on your tour is a trained customer service professional who knows the rental market like the back of their hand. Ask how long it takes to get to the best grocery store, why you should choose their building over the apartments next door, and if they have flexible deposit and rent payment options. A leasing agent knows choosing your next home is an important decision and is there to help you find your perfect place.
Every renter’s situation is unique but being prepared and informed can make all the difference. With a little upfront effort, your next move can be smooth, efficient, and exciting.
Learn more about Axis Camelback and find your next home at AxisCamelback.com.
Author: Kristine Biederer is Marketing Brand Manager for Axis Camelback.
