Author Archives: W. P. Carey School of Business

W. P. Carey School of Business

About W. P. Carey School of Business

The Center for Executive and Professional Development (CEPD) within the W. P. Carey School of Business at Arizona State University develops practical business education that enables employees at all levels of an organization to address current and future business challenges. Whether you’re looking to broaden your personal knowledge or develop your company’s workforce, in an online program or a face-to-face one, CEPD is your one-stop resource.

Arizona Is Losing Economic Grounds To Other Southwestern States, 2008

Rebound for Arizona and U.S. Slows Down

Jobs, home prices and population growth are all slowly rebounding in Arizona. However, experts from the W. P. Carey School of Business at Arizona State University say we still have a long way to go, and the automatic federal budget cuts known as the sequester aren’t helping our momentum. The experts delivered their forecasts today at the annual Economic Outlook Luncheon sponsored by the Economic Club of Phoenix.

Research Professor Lee McPheters, director of the JPMorgan Chase Economic Outlook Center at the W. P. Carey School, confirmed Arizona is once again a Top 15 growth state for both employment and population, but we’re not back to normal levels. From 1960 to 2007, we routinely ranked among the Top 5 states for both employment and population growth. In the rough years from 2008 to 2011, we dropped down to No. 48 and No. 14 in those areas.

“Last year, we finally bounced back to No. 8 for employment growth and No. 7 for population growth,” said McPheters. “However, the sequester and other factors have been clouding the economy here in recent months, and the year-over-year job-growth ranking issued this March dropped Arizona down to No. 13. The state will have to wait a couple more years for full recovery.”

Arizona added 48,900 jobs in 2012. The state is projected to add 61,000 jobs this year. The fastest-growing industries are construction, wholesale trade, information, state government and leisure/hospitality.

“Arizona has gained back 39 percent of the 314,000 jobs we lost in the recession,” explained McPheters. “However, that’s a pace well behind the nation as a whole, which has regained 67 percent of its 8.8 million lost jobs.”

In recent years, population growth in Arizona had dropped from the state’s typical 2- to 3-percent range to less than 1 percent. Finally last year we popped back up to 1.3 percent.

Personal income may also be coming back. The consensus of Arizona Blue Chip economists shows growth in this area of 3.7 percent in 2012, 5.1 percent expected in 2013, and 6 percent expected in 2014.

“The bottom line is that Arizona is doing better than most states, but this will still be the seventh year in a row of lean, subpar growth for us,” said McPheters.

Dennis Hoffman, economics professor and director of the L. William Seidman Research Institute at the W. P. Carey School of Business, reiterated that Arizona is recovering more slowly from this recession than from others in the past. However, we are coming back stronger than the nation as a whole in most areas of the economy. Hoffman expects the United States to see 2- to 3-percent gross-domestic-product (GDP) growth this year. That will likely include more moderate job growth and low inflation.

“The economy is plodding along, assisted by the real-estate and stock-market recoveries, low fuel prices and innovation in the business world,” said Hoffman. “Still, we face a lot of uncertainty from our national-debt crisis, political squabbling in Washington, economic difficulties in Europe and China, and changing demographics. One huge issue remains the problem of future funding for Social Security and Medicare.”

At the state level, Hoffman says we’re going to be strongly affected by the decisions still to be made this year on possible Medicaid expansion, the loss of the temporary sales tax, the potential taxing of online sales, and other big issues. For now, state revenue has been coming back with the rebounding economy.

When it comes to the housing market, Mike Orr, director of the Center for Real Estate Theory and Practice at the W. P. Carey School of Business, delivered good news about the recovery. Specifically, the median Phoenix-area home price was up a whopping 58 percent from a low of $111,000 in May 2011 to $175,000 this March. Foreclosures were down 60 percent just over the last year from March 2012 to March 2013, and Orr expects foreclosure rates to dip below long-term averages by the end of next year. Also, less than 5 percent of Arizona home loans (not already in foreclosure) are delinquent now.

However, we do face some problems in the housing market. For one thing, there’s a chronic shortage of homes for sale. Now that there’s no flood of cheap foreclosures and short sales coming onto the market, buyers are dependent mostly on normal resales and new-home sales.

“Higher prices would normally bring more ordinary home sellers into the market, but many are either locked into their homes because of negative equity, or they’re simply waiting for prices to go up more,” explained Orr. “As a result, some buyers are turning to new-home sales, but developers are reluctant to overbuild as much as they did at the market peak. Therefore, we may see about 50,000 to 60,000 new people being added to our local population this year, but only around 12,000 new single-family homes being built.”

Today’s Economic Outlook Luncheon was held at the JW Marriott Desert Ridge Resort & Spa in Phoenix. The Economic Club of Phoenix hosts this event every spring, as one of its opportunities for Valley business leaders and others to network and engage. The club was founded by a group of prominent business executives called the Dean’s Council of 100, in conjunction with the W. P. Carey School of Business. More information about the club can be found at www.wpcarey.asu.edu/ecp.

Today’s presentations will be posted at knowWPCarey, the business school’s online resource, at http://knowwpcarey.com.

home.prices

Phoenix-area Housing Prices Keep Soaring

Home prices continue their upward climb in the Phoenix area, with more momentum expected until at least June. A new report from the W. P. Carey School of Business at Arizona State University reveals the latest information about the Maricopa and Pinal County housing market, as of March:

The median single-family home price was all the way up to $175,000, about a 30-percent increase from March of last year.
The supply of homes for sale continued to fall, but the problem is not so much the high demand, but more the lack of sellers getting into the market.
Rebounding population growth in the Phoenix area is also blasting past the rate at which builders are constructing new homes.

Phoenix-area home prices reached a low in September 2011 and have largely shot up since then. The median single-family home price went up 29.7 percent – from $134,900 to $175,000 – in the year from March 2012 to March 2013. Realtors will note the average price per square foot went up 23.6 percent during the same time. The median townhouse/condo price increased 43.2 percent – from $81,000 to $116,000. A big reason for all this upward movement is the scarcity of affordable homes for sale.

“The number of active single-family listings has been dropping fast and went down another 4 percent from March 1 to April 1,” says the report’s author, Mike Orr, director of the Center for Real Estate Theory and Practice at the W. P. Carey School of Business. “Fewer than 12,000 single-family homes were up for sale (without an existing contract) on April 1, and 80 percent of those were priced above $150,000, making it very tough to find properties in the lower price range.”

Orr adds it’s actually not high demand that’s the major culprit here.

“The low number of sellers is what’s unusual, not the number of buyers, which is only slightly above normal,” he says. “Higher prices would normally encourage more ordinary home sellers into the market, but many are either locked into their homes because of negative equity, or they’re simply waiting for prices to go up more.”

Orr says most homes priced below $600,000 continue to attract multiple offers, and March is the peak of the buying season that lasts from January to June. However, due to the chronic supply shortage, the amount of single-family home sales actually went down 8 percent from March 2012 to March 2013.

Investors are also starting to lose some interest in the Phoenix area, since bigger bargains can be found in other areas of the country that haven’t rebounded as fast. The percentage of residential properties bought by investors dropped from 29.2 percent in February to 27.1 percent in March, the lowest percentage in several years. The market is now seeing increased demand from owner-occupiers and second-home buyers, instead.

Completed foreclosures were down an incredible 60 percent from March 2012 to March 2013. Foreclosure starts – homeowners receiving notice their lenders may foreclose in 90 days – dropped 53 percent. Orr believes we’ll see foreclosure-notice rates “below long-term averages” by the end of next year.

Meantime, new-home sales are also going up, in tandem with resale prices. In Maricopa County alone, new-home sales increased 37 percent from March 2012 to March 2013. However, new-home construction isn’t keeping pace with the Phoenix area’s rebounding post-recession population growth. The U.S. Census reports 1,220 single-family-home construction permits were issued in March, a very small number by historic standards. For example, the total in March 1996 was 3,071, and the total in March 2004 was 5,490.

“The population is growing much faster than the housing supply, with an expected 50,000 to 60,000 people being added to the Phoenix-area population this year, but only around 12,000 new single-family homes being built,” Orr explains. “Builders are scratching their heads, trying to figure out what to do. They don’t want to overbuild like they did during the peak, and they don’t want to build a bunch of new homes for people who can’t secure the mortgages needed to buy them with such tight lending conditions.”

Orr’s full report, including statistics, charts and a breakdown by different areas of the Valley, can be viewed at http://wpcarey.asu.edu/finance/real-estate/upload/Full-Report-201304.pdf. A podcast with more analysis from Orr is also available from knowWPCarey, the business school’s online resource and newsletter, at http://knowwpcarey.com/index.cfm?cid=13.

veterans

USAA CEO Named Executive of the Year

Hiring and helping our veterans is as important today as it’s been at any other time in history. USAA’s chief executive officer will discuss how to assist veterans as they transition to civilian life when he’s honored for his achievements on April 25.

Ret. Maj. Gen. Josue “Joe” Robles served for 28 years in the U.S. Army. He now serves as president and chief executive officer of USAA, a Fortune 500 financial-services provider for members of the military and their families. This month, Robles becomes the 30th annual Executive of the Year chosen by the Dean’s Council of 100, a national group of prominent executives who advise the W. P. Carey School of Business at Arizona State University.

“Robles has set a superb example in serving both his country and his customers,” says W. P. Carey School of Business Dean Amy Hillman. “USAA is known for exceptional customer service and for aiding our active-duty military members, veterans and their families. We’re proud to honor these efforts.”

USAA provides insurance, banking, investment and retirement products and services to 9.6 million members of the U.S. military and their families. The organization is consistently recognized for outstanding service, employee well-being and financial strength. It was founded in 1922 and now employs more than 25,000 people at offices around the world, including one in the Phoenix area.

Robles was a USAA board member from 1990 to 1994, while he was still on active duty in the Army. His stellar armed-forces resume includes command and staff positions in Korea, Vietnam, Germany, and Operations Desert Shield and Desert Storm in the Middle East. He has received many honors, including the Distinguished Service Medal with Oak Leaf Cluster. He also served as commanding general of the 1st Infantry Division (the oldest division in the U.S. Army, also known as “The Big Red One”) and director of the Army budget prior to joining USAA in 1994 as chief financial officer. He became president and CEO in 2007. This new recognition adds to his full shelf of awards.

“I couldn’t be more honored, especially in a community that’s so important to USAA and our mission,” Robles said. “As a veteran myself, I am looking forward to discussing how we can help members of the military transition into civilian careers.”

Robles was named the “No. 1 Veteran in Business” by The Christian Science Monitor in 2009. Among other honors, he also received the Horatio Alger Award for being a dedicated community leader, committed to excellence. He serves on several boards, including the American Red Cross Board of Governors and the board of directors of the Federal Reserve Bank of Dallas’ San Antonio branch.

The event to honor Robles will be held Thursday, April 25 from 11:30 a.m. to 1:30 p.m. at the Fairmont Scottsdale Princess resort in Scottsdale. The W. P. Carey School of Business Dean’s Council of 100 chose Robles to follow previous high-profile winners, including Michael Dell, chairman and chief executive officer of Dell Inc.; Howard Schultz, chairman and chief executive officer of Starbucks Coffee Company; and Alan Mulally, president and chief executive officer of Ford Motor Company.

This event is part of the Economic Club of Phoenix speaker series. For more information about the club or to reserve seats, call (480) 727-0596 or visit www.econclubphx.org.

Chandler Innovation Center

Nominate Your Favorite for a Spirit of Enterprise Award

Want to help honor your favorite Arizona company? Nominate it for a 2013 Spirit of Enterprise Award.

The awards from the W. P. Carey School of Business at Arizona State University recognize some of Arizona’s best businesses for creating jobs, boosting our economy and treating customers right. Past winners include well-known names like Cold Stone Creamery, China Mist, Ollie the Trolley and Total Transit (Discount Cab), as well as rapidly growing businesses, such as GlobalMed and WebPT.

“We’re looking for firms that demonstrate ethics, energy and excellence in entrepreneurship,” says Gary Naumann, director of the Spirit of Enterprise Center at the W. P. Carey School of Business. “They should have a great story and a positive culture internally, and be exemplary community partners in terms of how they give back.”

You can nominate any company that is:

* A for-profit enterprise in business for at least four years;
* Incorporated, headquartered or having a majority of its business operations in Arizona;
* Employing at least three or more full-time workers;
* Able to demonstrate profitability over the last three years combined.

In addition, one minority-owned business will receive the Gary L. Trujillo Minority Enterprise Award sponsored by Blue Cross Blue Shield of Arizona.

Once a company is nominated, it will have until July 31 to complete an awards application.

The winners of the 17th annual Spirit of Enterprise Awards will be announced at a luncheon at the JW Marriott Desert Ridge Resort & Spa in Phoenix on Nov. 22. Hundreds of Arizona business and community leaders attend this annual event.

For more information on nominating a company, applying for the awards, or attending the luncheon, call (480) 965-0474 or visit spiritofenterprise.org.

These awards are just one focus of the Spirit of Enterprise Center, which helps hundreds of businesses each year. The center offers companies the chance to recruit and meet with top student talent, while also allowing students to get hands-on business experience. In addition, companies can use the center to access other ASU business resources. The center is self-funded and utilizes community sponsorships and volunteers to sustain its activities.

homes

Prices Up, Foreclosures Down, Investors Losing Interest

Phoenix-area home prices are back on their way up again, after a short drop in January. The latest housing report from the W. P. Carey School of Business at Arizona State University shows soaring prices, dropping foreclosures and waning interest from investors looking at Maricopa and Pinal counties, as of February.

* The median single-family home price shot up more than 4 percent in just one month — January to February.
* The median single-family home price went up 36.5 percent from February 2012 to February 2013.
* Foreclosures have resumed their downward trend, after a brief post-holiday bump, and they are likely to fall below the “normal,” long-term level by the end of next year.

Phoenix-area home prices have risen sharply since hitting a low point in September 2011. The median single-family home price went up 4.3 percent from January to February. It went up 36.5 percent – $124,500 to $170,000 – from last February to this February. Realtors will note the average price per square foot rose 30.9 percent year-over-year. The median townhouse/condo price increased 39.4 percent – from $77,500 to $108,000.

“These substantial increases were predicted in our last report and are almost certain to continue in March,” says the report’s author, Mike Orr, director of the Center for Real Estate Theory and Practice at the W. P. Carey School of Business at Arizona State University. “Pricing typically strengthens during the peak buying season from February to June each year.”

Orr adds the market is still dealing with a chronic shortage of homes available for sale. The number of active single-family-home listings (without an existing contract) in the greater Phoenix area fell about 5 percent just from February 1 to March 1. Also, 79 percent of the available supply is priced above $150,000, creating a real problem in the lower range.

“The shortage continues to get more severe among the most affordable housing sectors,” says Orr. “Overall, ‘distressed,’ bargain supply is down 32 percent from last February, since we’re seeing fewer foreclosures and short sales. First-time home buyers face tough competition from investors and other bidders for the relatively small number of properties available in their target price range.”

Thanks to the tight inventory, the amount of single-family-home sales activity was down 10 percent this February from last February. Things don’t appear to be getting better.

“Higher prices would normally encourage more ordinary home sellers to enter the market, but it seems many potential sellers are either locked in by negative equity and/or staying on the sidelines, waiting for prices to rise further,” explains Orr. “At some point, we will reach a pricing level where resale supply will free up, but we are not there yet.”

While high-end, luxury-home resales are picking up some steam, many frustrated home buyers in the lower price range have been turning to new-home construction. As a result, new-home sales were up an incredible 67 percent from last February to this February. New-home sales have almost doubled their market share from 6 percent to 11 percent over the last 12 months. Still, Orr says new-home sales have a long way to go to recover their normal percentage of the market.

He adds, “New homes are not being built in sufficient quantity to match the population growth in the Phoenix area. The construction industry remembers overbuilding from 2003 to 2007, contributing to the disaster in 2008 that resulted in layoffs and bankruptcies for some developers. For now, it looks like they will probably build fewer than half the homes needed to keep pace with current population trends.”

Investor interest also continues to wane in the Phoenix area. The percentage of homes bought by investors from 2011 to mid-2012 was way up, but it declined in Maricopa County from 37 percent last February to 29.7 percent this February. Many investors are looking at other areas of the nation where prices haven’t recovered as much and more bargains are available. Orr labels it a “significant down trend” here.

Foreclosures and foreclosure starts (homeowners receiving notice their lenders may foreclose in 90 days) are both back on a downward trend, too, after a short post-holiday bump. Completed foreclosures on single-family homes and townhome/condos fell 25 percent from January to February alone. They were down 52 percent from last February. Foreclosure starts were down 61 percent from last February. Orr predicts foreclosure-notice rates may be down to “below long-term averages” by the end of 2014. Meantime, the lack of cheap foreclosed homes continues to help push prices up.

“The significant annual price increase over the last 12 months has now spread to all areas of greater Phoenix,” says Orr.

Orr’s full report, including statistics, charts and a breakdown by different areas of the Valley, can be viewed at http://wpcarey.asu.edu/finance/real-estate/upload/Full-Report-201303.pdf. A podcast with more analysis from Orr is also available from knowWPCarey, the business school’s online resource and newsletter, at http://knowwpcarey.com/index.cfm?cid=13.

Phoenix-Area Housing Market

How to Survive the Phoenix-area Housing Market

The Phoenix-area housing market is especially difficult for home buyers to navigate right now. They face rising prices, competition from investors and other bidders, and a short supply of available homes for sale. That’s why The Arizona Republic and the ASU Real Estate Council at the W. P. Carey School of Business are hosting a free event to help people sort through the complications.

“We keep hearing from potential home buyers how tough it is to deal with current conditions in the Valley housing market,” says Catherine Reagor, who covers the real estate market for The Arizona Republic and azcentral.com. “This is one way to help.”

The event called “Phoenix Housing Market Explained” will be held Saturday, April 6, starting at 9:30 a.m. at Arizona State University’s Tempe campus.

It will feature:

* Catherine Reagor, senior real estate reporter for The Arizona Republic
* Mike Orr, director of the Center for Real Estate Theory and Practice at the W. P. Carey School of Business
* Mark Stapp, the Fred E. Taylor Professor in Real Estate and director of the Master of Real Estate Development (MRED) program at the W. P. Carey School of Business

The three will participate in a panel discussion and then take questions from the audience. Reagor will offer insight into what she’s seeing as buyers and sellers negotiate ever-changing market conditions…and prospective buyers try to secure a mortgage.

Orr, a prominent real estate expert whose monthly reports on the Phoenix-area housing market are often covered by the national media, will talk about many factors that could affect prospective home buyers right now.

“Everything from investors to rising prices and the short supply of houses are coming into play for people who want to own a new home,” says Orr. “It can be frustrating to bid repeatedly for properties and still come up dry. I’ll go over some of the latest data that could help provide an edge.”

Stapp, an established real estate developer himself, will moderate the discussion and explain current trends in new-home building.

The event will be held in the Business Administration C-Wing Building, or BAC, at 400 E. Lemon St. at ASU in Tempe. Parking is available just across the street at the intersection of Apache Boulevard and Normal Avenue. Signage will direct participants from the garage to room BAC 116 on the first floor of the BAC building.

Because space is limited, registration is encouraged at conversations.azcentral.com. More information about the event can be found at www.money.azcentral.com, www.wpcarey.asu.edu, or by calling (602) 444-4931.

More information about the Valley real estate market is available in the W. P. Carey School’s monthly reports at http://wpcarey.asu.edu/finance/real-estate/market-reports.cfm.

WPCarey-School-Sign

W. P. Carey School Ranks Top 30 in the Nation

U.S. News & World Report announces its prestigious annual rankings for “Best Graduate Schools” today. For the sixth year in a row, the W. P. Carey School of Business at Arizona State University ranks Top 30 among the best graduate business schools in the nation.

“We’re really proud to demonstrate consistent excellence at the W. P. Carey School of Business,” says the school’s dean, Amy Hillman. “This particular ranking is largely determined by our peer business schools and corporate recruiters who offer our students jobs, so they are very aware of the great work happening here. Thank you to the dedicated faculty members, staff and students who do their best every day to keep us on the cutting edge of education.”

The new list for 2014 ranks the W. P. Carey School No. 30 for its full-time MBA program. It’s the best ranking for any Arizona school. The full-time program also ranks among the Top 20 nationwide for career placement at graduation, demonstrating the school’s keen interest in preparing students to succeed in the real world.

“In addition, our full-time MBA is among the two least expensive programs in the Top 30, a clear value,” says Stacey Whitecotton, senior associate dean of graduate programs at the W. P. Carey School. “It’s also among the two smallest programs in the Top 30, allowing us to keep class sizes at a personal level.”

In January, U.S. News & World Report also pre-announced that the W. P. Carey School’s online MBA program ranks No. 2 among online graduate business programs in the country. The online MBA program is known for its flexibility, convenience and offering of the same stellar faculty members who teach in the school’s highly ranked face-to-face programs.

Several other W. P. Carey School programs also appear on new graduate-level “specialties” lists from U.S. News & World Report this week. The evening MBA program ranks No. 22 among part-time MBA programs nationwide, the highest ranking for any Arizona school on that list. The renowned supply chain management program ranks No. 6 for supply chain/logistics, and the information systems program ranks No. 16 in its category. Also, the Ph.D. program in economics ranks No. 36 in its field.

Other recent high rankings for marquee programs at the W. P. Carey School:

* U.S. News & World Report ranks the undergraduate business program No. 24 in the nation.
* The Wall Street Journal ranks the executive MBA program in the Phoenix area No. 13 in the world.
* Britain’s Financial Times ranks the school’s China-based executive MBA program No. 21 in the world.
* The Center for World-Class Universities at Shanghai Jiao Tong University ranks the school No. 18 in the world for “economics/business.”

housing.prices

Phoenix Area Ready for Even Higher Home Prices

Even though the median Phoenix-area home price shot up by more than a third last year, we can expect area prices to keep soaring in 2013. That’s according to a new housing report from the W. P. Carey School of Business at Arizona State University, which offers the latest numbers for Maricopa and Pinal counties, as of January:

The median single-family home price went up 35.3 percent — from $120,500 to $163,000 – between January 2012 and January 2013.
The very limited supply of homes available for sale in the lower price range is expected to keep pushing prices higher.
Foreclosures went up somewhat in January, but it’s believed to be a normal, post-holiday-season bump that is already reversing.

Home prices have risen dramatically in the Phoenix area since reaching a low point in September 2011. The median single-family home price actually went slightly down between December 2012 and January 2013, but it’s expected to be a tiny blip on the radar. The new report by Mike Orr, director of the Center for Real Estate Theory and Practice at the W. P. Carey School of Business, says low inventory will keep forcing home prices higher in the Phoenix area this year.

“The recent decline was predicted in our last report and is a seasonal effect,” explains Orr. “Pricing is almost always weaker in January, but February signals the start of peak buying season that lasts until the end of June. Make no mistake – prices are going to rise significantly during this period. There is nowhere else for them to go until a significant new source of active listings enters this supply-constrained market.”

The median single-family home price was already up 35.3 percent – from $120,500 to $163,000 – from January 2012 to this January. Realtors will note the average price per square foot went up 28.5 percent at the same time. The median price of a townhouse/condominium went up a whopping 45 percent – from $70,000 to $101,500.

Sales activity fell 12 percent from January to January, largely because of the lack of inexpensive homes available for sale. At the higher end of the market, sales are up somewhat from last year, but at the low end, multiple bidders face tough competition for few homes. Discounted, “distressed supply” – like homes from foreclosures and short sales — dropped 38 percent from the beginning of February 2012 to the beginning of February 2013. Overall, the number of single-family homes for sale priced under $150,000 (without a signed contract) is only a 43-day supply. Still, this is better than the 18 days of inventory available in June.

“We still have a long-term supply shortage with only about 50 percent of the active listings (without contracts) that we would expect to see in a normal market,” says Orr. “Consequently, the trend is for prices to continue to rise across most sectors. Most homes priced reasonably below $500,000 continue to attract multiple offers in a short time. Sellers are firmly in control.”

Since the number of bargain foreclosed homes and short sales available is generally dropping, many buyers are turning to alternatives like new-home sales, which are up an incredible 61 percent this January from last January. New-home construction permits are up 42 percent from a year ago. Home builders bought up a massive 2,272 lots in December to help meet demand. However, the trend dropped off in January, with only 143 lots changing hands, so Orr says the sales appear to have been timed for tax purposes by sellers concerned about paying higher tax rates in 2013.

Also, investor purchases are declining slowly after peaking in late summer, and Orr anticipates they will decline further as fewer bargains can be found. The percentage of investor purchases in Maricopa County dropped from 39.2 percent in January 2012 to 31.8 percent this January. Orr adds he doesn’t think large investors are driving the market as much as some analysts would have you believe.

“Some commentators have suggested that the presence of large investors is causing the recent price rise,” says Orr. “This vastly exaggerates their effect on our market. Large investors account for only around 8 percent of purchases, and if they disappeared overnight, there still would not be enough homes on the market to satisfy the small investors, second-home buyers and regular owner-occupiers.”

Foreclosures and foreclosure starts (homeowners receiving notice their lenders may foreclose in 90 days) went up a little from December to January. However, this is a normal yearly occurrence, because banks typically pull back on foreclosures during the holiday season. Completed foreclosures on single-family homes and condos were still down 45 percent this January from last January. Foreclosure starts went down 33 percent at the same time.

Orr’s full report, including statistics, charts and a breakdown by different areas of the Valley, can be viewed at http://wpcarey.asu.edu/finance/real-estate/upload/Full-Report-201302.pdf. A podcast with more analysis from Orr is also available from knowWPCarey, the business school’s online resource and newsletter, at http://knowwpcarey.com/index.cfm?cid=13.

Amy-Hillman

New Carey School Dean Takes Over

One of the top business schools in the nation will have a new dean at the helm, starting tomorrow. Current Executive Dean Amy Hillman — a world-renowned management expert, popular teacher and noted researcher — will take over as dean of the W. P. Carey School of Business at Arizona State University, effective March 1.

Hillman is the first-ever female dean of the school, which has undergraduate, full-time MBA, part-time MBA and online MBA programs all ranked Top 30 in the country by U.S. News & World Report. She is outlining a clear vision for the future.

“We’re going to keep advancing what we do to help our students achieve career and life successes,” says Hillman, who has played a key role in the growth of the school in her four years as second-in-command/executive dean. “Our world-class faculty is full of researchers who teach cutting-edge skills. We want to use this knowledge and our excellent position in a major metropolitan area (the Phoenix area) to help support the business world. We plan to broaden and deepen our business partnerships to become a ‘go-to’ place for firms to come to advance their work force and get help with real-life projects. We’re also going to focus on providing even more value and connections throughout the world for our vast 80,000-plus alumni network.”

Hillman never had dreams of academia when she was younger. She actually got her MBA on evenings and weekends, while striving to improve as general manager of a small retail and manufacturing business. However, several of her professors had such a profound influence on her that she realized she’d rather teach others about business than stay in her current job.

“As both an undergraduate and graduate student, I had individual faculty members who had a huge influence on my life,” says Hillman, who has been recognized with outstanding teaching awards every place she has worked. “I felt a sense that if I could make a difference for one student, like these faculty members did for me, then I would personally feel more accomplished than I did in the corporate world.”

Hillman has already made a clear mark on the W. P. Carey School in her decade-plus on the faculty as a management professor. She has championed entrepreneurship projects through the Spirit of Enterprise Center and helped to expand the school’s degree offerings to allow access to more students. (The school’s current total is more than 10,000 students). Recently, she was instrumental in the school introducing several new specialized master’s degrees to help undergraduates from other fields combine their passions with a solid business foundation. These include nine-month master’s programs in management and business analytics.

“I love ASU, and this opportunity to be a leader here, at a place that I love, is a real privilege,” says Hillman. “This is especially significant, since this year is the 10th anniversary of the gift from businessman/philanthropist Wm. Polk Carey that gave the school its name. We’ve come so far, thanks to this transformative gift, and we plan to go even further over the next 10 years.”

Hillman will preside over the opening of the new 129,000-square-foot, state-of-the-art McCord Hall this summer. The building will complement the two existing business-school structures, providing more classrooms for graduate and undergraduate honors students, technologically advanced team study rooms, a new career center, world-class conference facilities and outdoor assembly areas.

“This is a chance for us to really advance the science and culture of learning business,” says Hillman. “The way the building is set up, it will actually help our students to develop teamwork, communication and critical thinking skills.”

Hillman is also a strong supporter of the school’s research efforts. She is a renowned researcher in management, focusing on boards of directors, corporate political strategies, and how links between firms and their external contingencies improve financial performance. Her work has been featured in USA Today, The Washington Post and U.S. News & World Report, among other venues. The journal Technovation recently ranked the W. P. Carey School No. 1 among all business schools worldwide for authoring research in the Top 45 academic business journals with the most global impact.

“What makes this school special, though, is the people,” says Hillman. “The faculty, staff and students are so amazing, supportive and encouraging of each other. At some older, established schools, there is a sense of complacency. The W. P. Carey School is like a nimble entrepreneur, seeking to constantly improve. That feeling permeates our culture, helping us to transform and advance lives, the school and the business world.”

Hillman takes over for current dean, Robert Mittelstaedt, who is semi-retiring after 40 years in academia, including various leadership positions at the prestigious Wharton School at the University of Pennsylvania. He is an experienced business co-founder, a board member of three public companies and author of two business books. He will continue to serve at ASU as an adviser to the president and provost, as well as work on a project focused on the business and technical issues facing electric utilities in the future.

For more information about the W. P. Carey School of Business and its programs, visit www.wpcarey.asu.edu.

Phoenix-Area Housing Market

Phoenix Housing Report: 2012 Numbers and Look Ahead at 2013

Though home prices continue rising, things are still far from perfect in the Phoenix-area housing market. A new year-end report from the W. P. Carey School of Business at Arizona State University provides a 2012 summary of the numbers for Maricopa and Pinal counties, as well as some insight on what’s ahead:

* The median single-family-home sales price shot up almost 34 percent — $122,500 to $164,000 — from December 2011 to December 2012.
* The supply of homes for sale fell 6 percent from January 2012 to January 2013, with discounted, “distressed” supply down a whopping 42 percent.
* Foreclosures finally plummeted 51 percent from December 2011 to December 2012, signaling we are near the end of a terrible chapter in the Phoenix-area housing market.

Mike Orr, the report’s author, says things have dramatically changed in the Phoenix-area market over the past year or so. Prices have risen significantly since they reached a low point in September 2011.

“2012 was all about low inventory, which has been driving up home prices,” explains Orr, director of the Center for Real Estate Theory and Practice at the W. P. Carey School of Business. “Foreclosures and short sales have gone down, eliminating the sources of many cheap homes, so the more expensive types of transactions, like normal resales and new-home sales, went up. As a result, new-home construction, which was at rock bottom in 2011, also really came roaring back in 2012.”

The median single-family-home price in the Valley went up about 33.9 percent from December 2011 to December 2012, rising from $122,500 to $164,000. Realtors will note the average price per square foot went up 27.2 percent. The median townhouse/condominium price went up 42.7 percent, from $70,000 to $99,900.

“However, we expect to see that prices held steady or even fell slightly between December 2012 and January 2013,” says Orr. “Between Christmas and the Super Bowl is always a quiet time for home sales in Greater Phoenix, with ordinary home buyers much less active than average and investors continuing to concentrate on the lower price range.”

On the overall supply of homes for sale last year – Orr says inventory went down 6 percent from the beginning of January 2012 to the start of January 2013. Still, the supply began to bounce back toward the end of the year, increasing 13 percent in the fourth quarter. The supply of cheap, “distressed supply” plunged 42 percent over the year, as foreclosures and short sales fell. Overall sales activity also fell 12 percent for single-family homes and 13 percent for townhomes/condos from December to December.

“With prices moving substantially higher, it’s not surprising that buyer interest eased a little,” says Orr. “We still see multiple bids for many resale listings, but demand isn’t as strong as it was in spring 2012.”

Investor interest has dropped somewhat in recent months, after peaking in late summer. This means ordinary home buyers face less competition from investors’ all-cash offers. Still, all-cash purchases accounted for more than a third (35.5 percent) of the deals in Maricopa County in December. Some investment groups have started buying homes wholesale in bulk from other investors, since the market has become more competitive. Nevertheless, Orr asserts most investors are using their own money and not debt, so he doesn’t expect another housing bubble from this activity.

“Developers are also becoming more active, as bargains become tougher for the average buyer to find and those buyers turn to new-home construction,” says Orr. “Developers are stocking up on vacant lots – having purchased almost 2,300 of them, plus several tracts of undeveloped land, in December alone. However, the number of permits to build on the lots hasn’t shot up, so it looks like developers are trying to remain flexible, deciding whether to build or hold the land for the future.”

Foreclosure starts – homeowners receiving notice their lenders may foreclose in 90 days – are down 40 percent from December 2011 to December 2012. Completed foreclosures are down 51 percent.

Almost all areas of the Valley rebounded significantly in 2012. In fact, Wickenburg is the only city where the average price per square foot went down from December 2011 to December 2012.

Orr’s full report, including statistics, charts and a breakdown by different areas of the Valley, can be viewed at http://wpcarey.asu.edu/finance/real-estate/upload/Full-Report-201301.pdf. A podcast with more analysis from Orr is also available from knowWPCarey, the business school’s online resource and newsletter, at http://knowwpcarey.com/index.cfm?cid=13.

My Electronic Pillbox can help with complex medicine regimes

Cheap medicine more vital, study reveals

People may think it’s more vital to take their medicine, if that medicine is cheap. A new study from the W. P. Carey School of Business at Arizona State University shows consumers believe prices for lifesaving products are based on need and not profit. Therefore, they often assume their risk of getting a serious illness is higher when the medicine is less expensive, and they’re also more likely to plan to get the treatment, including flu shots.

“We find that people have a fundamental belief that everyone should have access to lifesaving care, such as vaccines, doctor’s visits, screening tests like mammograms, and cancer treatments,” says Assistant Professor Adriana Samper of the W. P. Carey School of Business. “Nobody wants anyone to die because they didn’t have the resources to cover the treatment. Therefore, they believe communal pricing (based on need), rather than the normal market pricing for other goods, applies in these situations. They expect medicine for a serious illness to be inexpensive.”

Samper’s new marketing study, co-authored with Assistant Professor Janet Schwartz of Tulane University, will appear in the April edition of the Journal of Consumer Research. In a series of experiments, the researchers demonstrated several interesting points about medication pricing, and those points held true, even if insurance — not the consumer — was going to pay for the treatments.

In the first experiment, participants in an online study were asked to evaluate 10 products and services based on whether they were priced for “communal” purposes or market value. Vaccines, doctor’s visits and drugs used to prevent serious illnesses all ranked as being driven by communal pricing, while items like tax-preparation services, restaurant menu items and home electronics all ranked as market-driven.

In the next experiment, online participants were asked about a fictitious cream described as either preventing skin cancer or preventing age spots. The cream was also offered at a low price of $25 or a high price of $250. Price had no effect on attitudes toward the cosmetic cream, but when the skin-cancer treatment was only $25, respondents believed they needed it more — that they were at higher risk for the disease.

“We see the same thing for a flu shot,” says Samper. “People are more concerned about getting the disease and addressing prevention if the vaccine is cheaper. That’s an important note for health officials during our especially tough flu season right now.”

A third experiment showed participants an ad for the same cream, with the same image, but slightly different versions of text, again reflecting whether the cream was for skin-cancer prevention or cosmetic purposes. The two different price points were offered in each case. Consumers were much more likely to keep reading the ad and planned to pursue the treatment in the case where the cream was for skin cancer and the price was lower. This happened even when insurance was going to pay for the cream at either price.

“This implies a possible problem with the recent push for price transparency,” adds Samper. “In some cases, high prices may signal lower self-risk, and people may not think it’s important to get needed treatments just because the cost is high.”

In the last experiment, the researchers tested the effects of different types of messages meant to encourage people to get flu shots. They used the two prices again and also varied whether the flu’s consequences were described as self-focused — such as missing work or paying medical bills if you got the flu — or societally-focused — such as getting other people sick or hurting economic productivity with the flu’s spread. Very clearly, individuals again increased their assumption of risk and intentions to get the vaccine in response to lower price, but only when the message focused on personal consequences of the flu.

“Therefore, public health officials should take note: Ads emphasizing the protection of other people do not appear to convince people to get vaccinated,” say Samper. “People respond best to messages that emphasize how illness will personally affect them.”

The full study can be found at http://www.jstor.org/stable/info/10.1086/668639.

flinn scholars

W. P. Carey School Offers Free College Prep Program

High school students who want to know what it’s really like to attend one of the top business schools in the nation are about to get their chance. The W. P. Carey School of Business at Arizona State University is now accepting applications for its annual free Fleischer Scholars college-prep program.

This is the fourth year of the business program, which is being doubled in size to accommodate about 60 Arizona high school students. Economically disadvantaged students between their junior and senior years are encouraged to attend. Participants will spend a week with supervising mentors in Barrett, the Honors College at ASU’s Tempe campus, while learning business skills and preparing for college.

“The Fleischer Scholars Program is designed to help deserving students learn about business careers, college study skills, and application tips, including financial-aid advice,” explains Robert Mittelstaedt, dean of the W. P. Carey School of Business, which has an undergraduate business program ranked Top 25 in the nation by U.S. News & World Report. “Students will get to work with current W. P. Carey School students and faculty members, as well as local business leaders. We want to set them on the path to success.”

High school counselors and teachers are asked to identify strong candidates interested in business to attend this summer. Students from the W. P. Carey School’s business magnet-school programs at Marcos de Niza High School in Tempe and Liberty High School in Peoria are among those who will consider this.

“These kids are in for a great week and an amazing experience,” says Sebastian Navarro, a past Fleischer Scholar, who now attends the W. P. Carey School of Business. “I can’t say enough how valuable this program was. I learned about the business school and did some incredible networking with the college staff. I also got a student mentor who still helps me plan out my classes, and I was able to choose a major based on what I learned. I got a feel for living in a dorm atmosphere and what college life is really like.”

The program is available in two different sessions this year: June 9-14 or 23-28. Applications are due April 1. For more information, go to www.wpcarey.asu.edu/summerscholar or call or e-mail Katie Cobos at (480) 965-5187 or Katherine.Cobos@asu.edu.

The entire program is sponsored by local entrepreneur Morton Fleischer and his wife, ASU alum Donna Fleischer. They want to educate young people about the opportunities and achievements freedom provide, so students can add to the legacy of American entrepreneurs.

paying_for_online_education

W. P. Carey’s Online MBA Program Ranks No.2 in Nation

For the first time ever, U.S. News & World Report is issuing complete numeric rankings of the country’s best online graduate business programs. The W. P. Carey School of Business at Arizona State University comes in an impressive No. 2 on the list.

“We’re extremely happy to see U.S. News confirm we have one of the world’s best online MBA programs,” says Robert Mittelstaedt, dean of the W. P. Carey School of Business. “Increasingly, students are looking for the flexibility of an online program, but they don’t want to sacrifice the high quality of a top university. The W. P. Carey School was one of the first highly respected schools to get into the online arena – more than a decade ago — and we offer the same stellar faculty and degree in our online program as we offer in all of our other highly ranked MBA programs.”

In addition to the new online-MBA ranking, U.S. News & World Report already currently ranks the W. P. Carey School’s undergraduate business, full-time MBA and evening MBA programs among the nation’s Top 30 in their respective categories.

As far as online programs, last year, U.S. News & World Report only issued an “Honor Roll” of 14 graduate business choices and some rankings on subcategories, but the publication stopped short of giving a full, overall rankings list of the top programs. The W. P. Carey School did make the “Honor Roll,” but this year’s clear-cut No. 2 is more definitive. The new rankings are based on important criteria: student engagement, admissions selectivity, peer reputation, and faculty credentials and training.

“This means U.S. News & World Report looked at our accomplished students, renowned faculty, small class sizes, diverse online-learning technologies, prestigious accreditation, and reputation among peer schools, and they placed us among the two best online MBA programs in the entire United States,” explains Stacey Whitecotton, associate dean for W. P. Carey MBA programs.

Students serving in the military, starting their own businesses and traveling extensively for their jobs are among those who have chosen the W. P. Carey School’s online MBA program. For example, NFL Pro Bowl kicker Billy Cundiff completed the program, even while attending NFL training camp. Lieutenant Colonel Scott Coulson, who was awarded the Bronze Star, a Purple Heart and a Combat Action Badge for his service and actions while leading combat missions in Iraq, participated in the program while serving in the U.S. Army in Afghanistan.

This past summer, QS, a Britain-based company that helps students select MBA programs, ranked the W. P. Carey School’s online MBA program among the Top 15 in the world. QS says there are at least 300 online MBA programs right now and that attention has boomed, going from just 4.4 percent of MBA students interested in 2008 to 15.6 percent interested in 2012.

The W. P. Carey School’s popular two-year online MBA program allows students to meet at a face-to-face orientation just once at the ASU campus, then complete the rest of the courses completely online. Students work in small, personalized teams with peers from other industries, focusing on one course at a time. This is also one of the few online MBA programs in which students can earn their degrees with an area of emphasis, such as finance, international business, marketing or supply chain management. Participants have a dedicated financial aid specialist and a career center to help them with job searches. For more information, go to www.wpcarey.asu.edu.

The W. P. Carey School also offers other online graduate business programs: a weekend/online hybrid MBA, a 16-month online Master of Science in Information Management, and a newly announced 21-month Master of Science in Supply Chain Management and Engineering.

housing.prices

Phoenix-area Home Prices continue to Rise

More ordinary buyers are finally getting into the Phoenix-area housing market as home prices continue to rise and investors find fewer bargains to snap up. That’s according to a new report from the W. P. Carey School of Business at Arizona State University, which reveals the numbers for Maricopa and Pinal counties, as of November:

> The median single-family home price continued to rise, jumping from $157,000 in October to $162,500 in November.
> The tight housing supply grew 31 percent between September and December, but another drop may be coming in the spring.
> All-cash offers are finally on a downward trend, signaling that investor interest may be waning a bit and more ordinary buyers are able to successfully compete for homes.

Phoenix-area home prices reached a low point in September 2011, followed by a sharp rise that’s expected to continue into 2013. The median single-family home price in November was up to $162,500 from just $120,000 last November — a 35.4-percent increase. Realtors will note the average price per square foot rose 27.4 percent year-over-year. The townhouse/condo median price is up almost 43 percent, from $70,000 to $100,000.

However, according to the report’s author, Mike Orr, the market is unbalanced, with not enough homes available for the many buyers, especially at the lower end. The number of homes for sale, but not under contract, was down 7 percent year-over-year at the start of December. Specifically, the amount of bargains or “distressed supply” was down a whopping 43 percent from last year. Things started to improve this fall, with total supply up 31 percent from September to December, but Orr doesn’t see more good news coming.

“We don’t see a strong flow of new listings coming onto the market,” says Orr, director of the Center for Real Estate Theory and Practice at the W. P. Carey School of Business. “For example, short-sale listings are down about 70 percent compared to this same time last year. As the market improves, it seems many people may have decided to hang onto their homes in an effort to let values keep going up. I also anticipate another possible drop in supply this spring. Unless new-home builders can start keeping up with rising demand, we may have a chronic supply problem.”

Ordinary buyers, who usually need financing, still face multiple bids and tough competition from investors offering sellers preferred all-cash deals. In fact, almost half (48.4 percent) of the single-family-home sales under $150,000 in November were all-cash purchases. However, the percentage of homes bought by investors declined from 35.5 percent in August to 27.5 percent in November. Orr says investor activity peaked around August and is on a long-term downward trend. With the possible exception of a brief, normal holiday spike in December/January, he expects a continued drop in investor activity.

“As prices go up each month, price-sensitive buyers, such as investors, get a little less enthusiastic,” explains Orr. “Bargain hunters haven’t got much left to pick over, which is allowing more normal buyers to jump into the market before prices rise past what they can afford.”

Foreclosures are down in the market. Completed foreclosures on single-family and condo homes dropped 34 percent from November 2011 to November 2012. Foreclosure starts – homeowners receiving notice their lenders may foreclose in 90 days – went down 48 percent.

Sales activity stayed relatively level, dipping just 1 percent from November to November. The most expensive types of sales, new-home sales and regular resales, are up 32 percent and 84 percent. All types of discount sales, such as short sales and bank-owned-home sales, are down.

Almost every area of the Valley has seen prices explode over the past year, led by Pinal County, including Eloy, Arizona City and Maricopa.

Orr’s full report, including statistics, charts and a breakdown by different areas of the Valley, can be viewed at http://wpcarey.asu.edu/finance/real-estate/upload/Full-Report-201212.pdf. A podcast with more analysis from Orr is also available from knowWPCarey, the business school’s online resource and newsletter, at http://knowwpcarey.com/index.cfm?cid=13.

Entrepreneurs

W. P. Carey School Launches New Major in Entrepreneurship

If you’ve ever thought about starting your own business — about turning your passion into a moneymaking company – then entrepreneurship may be for you. The W. P. Carey School of Business at Arizona State University announces a new major in business entrepreneurship that can offer you access to incredible resources and the knowledge to help you succeed.

“The W. P. Carey School has been delivering entrepreneurship coursework for almost 30 years, and ASU has a wide variety of resources for budding entrepreneurs,” says W. P. Carey School of Business Dean Robert Mittelstaedt. “However, until now, we’ve only formally offered a concentration and certificates in entrepreneurship. Starting this fall, we want to give our entrepreneurs a full major, so their degrees and resumes reflect the intense training and preparation they’ve received. This can help when presenting themselves to potential backers, partners or even employers at existing companies looking for true innovators.”

The recent uncertainty in the economy has produced a keen interest in entrepreneurship, as many people try to create their own jobs and business opportunities. As a result, the number of entrepreneurship programs at universities across the country is booming.

“Entrepreneurship students can look forward to potentially connecting with mentors, peers, possible investors and top faculty members who understand how to start and maintain a business,” says Sidnee Peck, director of entrepreneurial initiatives at the W. P. Carey School of Business. “They also get great feedback from industry experts, and they have the ability to try and fail in a safe environment, instead of risking real money in the real world.”

The W. P. Carey School already has a tremendous record of producing great student entrepreneurs. Over just the past few years, the school has had a Forbes magazine “All Star Student Entrepreneur” and two finalists for Entrepreneur magazine’s annual “College Entrepreneur” award. The school has also had many winners of ASU’s Edson Student Entrepreneurship Initiative, which provides funding, mentorship and office space to teams of students and helps them develop their ideas into viable businesses. In the last academic year alone (2011-12), W. P. Carey School students won more than $130,000 in new-venture competitions.

In 2011, Peck was invited to speak at a White House event about the benefits of teaching entrepreneurship to college students. Her entrepreneurship classes at the W. P. Carey School include some groundbreaking new coursework in Lean LaunchPad, an experience-oriented concept introduced in Silicon Valley. Several of her students have successfully launched businesses.

“Our major in entrepreneurship helps you acquire the educational foundation, experiences and network to negotiate obstacles and be successful,” says Professor Gerry Keim, chair of the W. P. Carey School’s Management Department, where the new major is housed. “This country has always encouraged the risk-taking needed to be an entrepreneur. In our program, students can learn whether something is feasible, whether an idea is a good fit for the marketplace, how to get capital, and other key skills, so they only spend time developing business concepts that create value.”

ASU also boasts many other opportunities to help students get their firms off the ground, including:

·         Engineering Projects in Community Service (EPICS), a sequence of classes at the Ira A. Fulton Schools of Engineering that joins students of various majors to help solve real-world problems.
·         Student Teams for Entrepreneurship Projects (STEP), a program from the W. P. Carey School of Business Spirit of Enterprise Center that matches teams of business students with Valley companies to solve existing problems.
·         CTI Maker Week through the College of Technology and Innovation, where students can pitch ideas, make devices and launch them.
·         InnovationSpace — a joint program between the Herberger Institute for Design and the Arts, the Ira A. Fulton Schools of Engineering and the W. P. Carey School of Business – that teaches students how to develop products that create market value, while serving social needs and minimizing impacts on the environment.
·         ASU’s SkySong, which offers the Edson Student Entrepreneurship Initiative and other funding competitions, among many other services for entrepreneurs.

The new entrepreneurship degree will officially be available starting in fall 2013, but applications are already being accepted. Two other new bachelor’s degrees will also be offered at the W. P. Carey School this fall: Bachelor of Arts in Business with concentrations in human resources or sports & media studies. A new concentration is also being introduced in digital and integrated marketing communication.

Visit www.wpcarey.asu.edu for more information on the school’s stellar undergraduate program, ranked Top 25 in the nation by U.S. News & World Report.

Which Common Brands Are Most Sustainable?

As you do your shopping this holiday season, would it help to know exactly which toys, electronics, food and other items are better for the environment? A prominent researcher at the W. P. Carey School of Business at Arizona State University is helping to develop a system that will tell retailers, manufacturers, and eventually consumers, about the sustainability of many of the products we buy every day.

Professor Kevin Dooley is research director of The Sustainability Consortium, an impressive group administered by Arizona State University and the University of Arkansas, featuring big-name-members, such as Unilever, BASF, MillerCoors, Mars and Walmart, with combined revenue of more than $1.5 trillion. The consortium is developing criteria that will allow you to easily identify which products are the most sustainable in their categories, based on factors like emissions, labor practices, water usage and waste creation. The consortium’s efforts were recently named among 10 “world-changing ideas” that are “radical enough to alter our lives” by Scientific American, and this year, the consortium’s work really vaulted forward.

“We have now established the critical issues and best areas in which to improve more than 100 types of the most common products — everything from electronics and toys, to food, drinks and personal care items,” says Dooley. “We’re helping businesses focus on the most important sustainability issues and giving them a way to measure and share their progress in making products better. This year, we were able to make rapid progress, thanks to the intense efforts of our staff and the stakeholders involved.”

In addition to big advances in creating these tools for companies to use, the consortium also finalized a huge partnership this year. The Consumer Goods Forum is a commercial trade organization with more than 400 retailers, manufacturers, service providers and others as members worldwide. Working with this group will help the consortium to create a single global framework for sharing information between retailers, manufacturers, suppliers and consumers.

The consortium also announced expansion into China, thanks to a $2 million grant from the Walmart Foundation. The consortium will build relationships with Chinese manufacturers and retailers, exchanging information about best practices. It will also help implement a training program for Chinese factory managers and owners, utilizing regional knowledge about social and environmental issues. In other global efforts, the consortium hosted visits and events in Chile and Japan this year, and it’s strengthening ties with a university in Europe.

Dooley says making products more sustainable is getting even more important, as the number of middle-class consumers worldwide keeps growing. We’re creating and consuming more goods — using more energy and disposing of more waste in the process.

“It’s vital to show companies that sustainability and profits aren’t mutually exclusive,” says Dooley. “Investing in sustainability can actually help boost a firm’s bottom line. Sustainability efforts involve streamlining processes, using less energy and creating less packaging. All of this can help save both money and the environment.”

Dooley adds that 40 to 50 percent of environmental impacts can be traced to the life cycle of consumer products sold in retail stores. Therefore, making better choices about which products we buy and how those products are manufactured are truly significant. Dooley notes that some criteria developed by The Sustainability Consortium are already influencing major companies.

“For example, Walmart now requires all suppliers of laptop computers to ship those computers with energy-saving settings as the default,” says Dooley. “Other retailers are already using the consortium’s criteria to choose areas in which they can ask their suppliers to improve. Hopefully, we’re helping many companies consider more sustainability aspects when they’re selecting suppliers and drawing up contracts.”

Dooley teaches sustainability in the W. P. Carey School of Business’ supply chain management programs, consistently ranked Top 10 nationwide. He points out the pioneering way The Sustainability Consortium is integrating the efforts of members across academia, government, private companies and non-governmental organizations. The group is conducting practical research that can affect mainstream consumers around the world.

“The current focus of the consortium is to make the existing system of creating and using products as efficient as possible,” says Dooley. “As industry capabilities mature, we and others will also start looking at how we can consume less, reuse more, change products to services, and make items last longer overall.”

In 2013, the consortium will start working on criteria for clothing, footwear, textiles and many different durable goods like bicycles and hardware. To learn more about The Sustainability Consortium’s efforts, visit http://www.sustainabilityconsortium.org/.

Amy-Hillman

Hillman Named Dean of W. P. Carey School of Business

Amy Hillman has been named dean of Arizona State University’s W. P. Carey School of Business, effective March 1, 2013. The school’s current executive dean, Hillman has served as second-in-command at the school since 2009, playing a key role in its growth and success.

U.S. News & World Report currently ranks the school Top 30 in the nation for undergraduate business, full-time MBA and part-time MBA programs.

Hillman succeeds retiring dean, Robert Mittelstaedt, who helped vault the W. P. Carey School of Business into one of the largest and highest-ranked business schools in the world, with more than 10,000 students. He will remain at ASU as dean emeritus and professor of management.

“Amy Hillman is a devoted teacher, a noted researcher and a gifted administrator,” said ASU President Michael M. Crow. “She has been an integral part of the W. P. Carey School management team that has had so much success during the past decade. We are fortunate that Amy has agreed to move into the school’s deanship to further enhance the school’s excellence.

“I wish to thank Bob Mittelstaedt for his leadership of the W. P. Carey School, and I am delighted that Bob will continue to serve ASU by doing special projects and advising me and the provost.”

Said Executive Vice President and Provost Elizabeth D. Phillips, “Amy Hillman is a top scholar in her field, and she is a creative and flexible administrator well-suited to lead the W. P. Carey School in a time of very rapid change in higher education.”

Hillman is a world-renowned management professor and holds the Rusty Lyon Chair in Strategy at the W. P. Carey School. She has won numerous national awards as an outstanding reviewer and researcher. She was editor of Academy of Management Review, the world’s top management journal in terms of citation impact, and her research has been featured in USA Today, The Washington Post and U.S. News & World Report.

“I’m excited to have the opportunity to lead a terrific group of faculty, staff, students, alumni and our friends in the business community forward,” said Hillman. “The W. P. Carey School of Business is on a steep trajectory toward becoming one of the world’s finest institutions committed to making meaningful contributions to the lives of our stakeholders and also to the future of business practice.”

Students and colleagues consider Hillman to be an exceptional teacher, having honored her with two Outstanding Professor Awards and two Outstanding Teacher Awards. She was also voted one of the most popular professors in Businessweek’s rankings of MBA faculty in 1998.

Before her impressive tenure in academia, Hillman worked as general manager of a small retail and manufacturing business, and she now plays a key role in promoting entrepreneurship at the W. P. Carey School. For example, she helps to advance the school’s Spirit of Enterprise Center, which helps hundreds of businesses each year.

Hillman previously taught at the University of Western Ontario, Michigan State University, Johannes Kepler University in Austria, Texas A&M University and Trinity University. She has a Ph.D. from Texas A&M, where she was also named Outstanding Doctoral Alumni.

Mittelstaedt joined the school in 2004 and will semi-retire after spending about 40 years in academia, including various leadership positions at the University of Pennsylvania’s Wharton School.

economy

Arizona Could Hit Full Economic Recovery in 3 Years

We’re finally on the path to full economic recovery, and Arizona may get there in about three years. That’s the main message from experts who spoke today at the 49th Annual Economic Forecast Luncheon co-sponsored by Arizona State University’s W. P. Carey School of Business and JPMorgan Chase.

About 1,000 people attended the event at the Phoenix Convention Center, where economists painted a generally brighter picture for 2013.

“As of September, Arizona ranked fifth among states for job growth, and the Phoenix area was fourth among large metropolitan areas,” said Research Professor Lee McPheters, director of the JPMorgan Chase Economic Outlook Center at the W. P. Carey School of Business. “Arizona is expected to add 60,000 jobs in 2013, led by professional and business services, retail, hospitality and health care. We should finally dip below 8-percent unemployment in 2013 — down to 7.6 percent.”

McPheters added, as long as the national economy doesn’t drag us down, Arizona may see 2.5-percent growth in its employment rate next year. The state had 2-percent growth this year. Despite the jump, Arizona has gained back less than a third of the jobs it lost during the recession. McPheters believes it will take another three years to return to pre-recession employment levels.

In 2013, McPheters expects improved 5-percent growth in personal income, up from just 4 percent this year. He projects retail sales will go up 6 percent, from 5 percent this year. He expects Arizona’s population to rise 1.5 percent, and he believes single-family housing permits will shoot up a whopping 50 percent, with the local housing market now on the mend.

Both McPheters and Beth Ann Bovino, deputy chief economist at Standard & Poor’s, hinged their forecasts on whether the national economy can really pull forward; otherwise, Arizona will go down, too. The biggest question out there is whether Congress can avoid the “fiscal cliff” – where automatic spending cuts would kick in, just as various tax cuts expire. Bovino says that could plunge the United States back into recession and push national unemployment back above 9 percent by the end of the year.

“If we can avoid the fiscal cliff, then it looks like the economy could finally be in a self-sustaining recovery,” said Bovino. “We expect this year’s gross domestic product (GDP) to hit 2.1 percent, stronger than previously projected. For 2013, we’re looking at about 2.3 percent. Reports also show a stronger jobs market and signs that households are willing to buy big items, such as cars and homes.”

Bovino adds the U.S. unemployment rate was at 7.9 percent in October, and she sees signs more people are joining the workforce and getting jobs. However, she says the labor participation rate is still near a 30-year low, meaning more people will still be coming back to the workforce to look for jobs, keeping the unemployment rate low for a quite a while. Despite this, Bovino expects the national unemployment rate to drop to 7.6 percent next year.

She also has a good outlook for the national housing market, with housing starts already up 45 percent this September over last September. Bovino referenced a report that 1.3 million homes rose above water – with the value going higher than what was owed – in the first half of this year alone. She expects residential construction to go up almost 19 percent in 2013.

In the financial sector, Anthony Chan, chief economist for private wealth management at JPMorgan Chase & Co., says corporations remain flush with cash. They’re waiting for some clarity on where the market will go as a result of the fiscal-cliff situation and other factors.

“U.S. corporations are reluctant to go through global mergers and acquisitions or make big investments until they have a clearer picture,” said Chan. “Corporations are keeping high cash balances, in order to deal with the uncertainty. They’re making near-record profits in some cases, and many values on the stock market look good. However, everyone’s waiting to see what will happen.”

He said high-yield investments, such as bonds, and gold remain relatively attractive. The U.S. dollar keeps falling against currencies from emerging markets, as monetary agencies work through different strategies of dealing with the rough economy.

In the local housing market, Elliott D. Pollack, chief executive officer of Scottsdale-based economic and real estate consulting firm Elliott D. Pollack and Company, also drew some conclusions.

“Even though about 40 percent of Arizona homeowners are underwater on their mortgages, we’re starting to see a recovery,” said Pollack. “The single-family-home and apartment markets look great. Industrial real estate has improved quite a bit. Only office and retail have quite a way to go.”

Pollack adds new residential foreclosure notices are down almost 70 percent from the peak in 2008. Phoenix-area home prices are up more than 35 percent over last year. New-home sales are also doing well, with 67 percent of the local subdivisions active today projected to be sold out in less than a year. Builders are going to have to work to meet the demand, with less land and labor available.

Pollack sees a strong rental presence, with about 22 percent of local single-family homes being used as rentals right now. That’s up from less than 12 percent just a decade ago. Landlords appear to be buying up many single-family homes, and more people are moving to the area.

“In the absence of a fiscal cliff, things should continue to improve over the next several years,” said Pollack. “By 2015, things should be normalized. As I like to say, we’re only one decent population-flow year away from the issue being resolved.”

More details and analysis from the event, including the presentation slides, are available from knowWPCarey, the business school’s online resource and newsletter, at http://knowwpcarey.com.

housing.prices

Phoenix-area Home Prices Rising Again

After several months of hovering in the same tight range, Phoenix-area home prices are on the rise again. A new report from the W. P. Carey School of Business at Arizona State University reveals the numbers for Maricopa and Pinal counties, as of October:

After staying between $149,000 and $150,000 for four months in a row, the median single-family home price finally bounced up to $157,000 in October.
The short supply of homes available for sale on the market has gone up 31 percent over the last three months, but will likely level off for the winter.
New-home sales are skyrocketing – up 85 percent from the same time last year.

The median single-family home price reached $157,000 in October, up more than 34 percent from the same time last year. That’s when it was at just $116,800. Realtors will note the average price per square foot has also gone up almost 26 percent since last October. Prices have been rising sharply since September 2011, with the exception of one recent pause.

“After four months of limited movement in the median single-family home price, the Phoenix area is again seeing an upward trend,” says the report’s author, Mike Orr, director of the Center for Real Estate Theory and Practice at the W. P. Carey School of Business. “The summer lull ended, and we had an influx of snowbirds and other buyers. We’re seeing about 5 percent more sales activity this October than last October.”

Some of the increased activity is thanks to more homes becoming available on the market. As prices go up, more existing homeowners are willing to sell. The overall supply of homes and condos available on the Phoenix-area market went up 31 percent over the past three months. However, Orr suspects the supply peaked in November and will start declining again as winter begins. Even now, it’s a relatively tight supply, especially at the lower-priced end of the market.

“The overall number of active single-family home listings without an existing contract as of Nov. 1 was fewer than 12,500 in the greater Phoenix area,” says Orr. “Also, 76 percent of that supply is priced above $150,000, so ordinary buyers in the lower range still face rough competition from multiple bidders, including investors and others making preferred all-cash offers.”

Almost half of the homes bought for less than $150,000 in October were the result of all-cash deals. Though investor presence is declining somewhat in the Phoenix area, investors were still involved in almost 30 percent of the housing-market transactions.

Fewer cheap properties are flooding onto the market as foreclosure rates go down. Foreclosure starts – homeowners receiving notice their lenders may foreclose in 90 days – were down 41 percent this October from last October. Completed foreclosures were down 15 percent.

The market is starting to shift toward a much greater percentage of normal resales and new-home sales. Normal resales are up 100 percent from last October, and new-home sales are up an impressive 85 percent.

“New single-family home sales had a strong month in October, topping 1,000 for the first time since 2010,” says Orr. “As a result, developers are clamoring for new vacant lots on which to build. Because of competition, developers are being forced to pay higher prices than in the recent past, so we conclude new-home prices will rise substantially over the next year. That will also likely pull normal resale prices higher as long as there’s a shortage of housing inventory.”

Orr’s full report, including statistics, charts and a breakdown by different areas of the Valley, can be viewed at http://wpcarey.asu.edu/finance/real-estate/upload/Full-Report-201211.pdf. More analysis is also available from knowWPCarey, the business school’s online resource and newsletter, at http://knowwpcarey.com/index.cfm?cid=13.

education.business

W. P. Carey School Offers New Scholarship Program

If you’ve ever thought about going back to school to try to advance your career and make more money, the W. P. Carey School of Business at Arizona State University offers some of the best values in education. In particular, its full-time MBA program has consistently been recognized as one of the best in the nation for “return on investment.” Recently, the school announced it’s adding a new scholarship program to make it even easier for some of the best students in the country to get an MBA through that program.

“We recently introduced the Wm. Polk Carey Memorial Scholarship Fund to help successful applicants for the full-time MBA program cover the costs of education,” says Robert Mittelstaedt, dean of the W. P. Carey School of Business. “Last year, Bloomberg Businessweek ranked our full-time MBA program among the Top 20 in the world and the Top 10 in the U. S. for ‘return on investment,’ indicating superb value. However, we still wanted to push even further to help more deserving students access a highly ranked MBA program.”

The Bloomberg Businessweek article pointed out that students completing the W. P. Carey School’s full-time MBA program could see an annual pay increase of about $40,000. It also indicated that it would likely take less than five years for a W. P. Carey full-time MBA student to recoup all the costs of getting an MBA, including the salary the student gives up to go back to school full-time.

The school’s full-time MBA program is known for high quality. It is currently ranked among the Top 30 “Best Graduate Schools” for business in the nation, according to U.S. News & World Report. It was one of the two least expensive programs in the entire Top 30 this year. In addition, it’s recognized for its personalized feel, with small class sizes. Students can specialize in multiple areas of emphasis, including finance and supply chain management, a field in which the W. P. Carey School consistently ranks Top 10 in the nation. This year, 89 percent of the school’s full-time MBA students were employed within 90 days of graduation.

The new scholarship fund is named after the school’s benefactor, real estate investor and acclaimed philanthropist Wm. Polk Carey, who donated $50 million to the school in 2002/2003. Carey passed away in January, but his generosity continues to be felt by students. Now, every applicant to the W. P. Carey School’s full-time MBA program will be considered for the scholarship money, which could completely cover the program’s costs for the very best students. No additional application is required.

For more information on W. P. Carey MBA programs, visit www.wpcarey.asu.edu/mba.

200392710-001

Why Different States Are Getting Out of the Housing Crisis Faster

America’s housing market is finally starting to really recover from the Great Recession, but some areas of the country are fighting back faster than others. New research from the W. P. Carey School of Business at Arizona State University indicates one reason: Different states have dramatically different mortgage laws, and some make it easier to push through tough times.

“The laws across states use different legal theories as the basis for mortgages, and they balance the rights of creditors and borrowers very differently,” explains Assistant Professor of Real Estate Andra Ghent of the W. P. Carey School of Business. “The variations started early in America’s history, and they’re not really based on economic reasons, but they’re still having a major influence on what’s happening now with the housing market.”

Ghent runs through a few main issues playing a role in whether a state has already gotten through the worst of the housing crisis or whether it’s still plodding along:

Some states require judicial involvement in foreclosures, while others don’t.
Some states require a massive amount of paperwork, including the original promissory note, in order for a lender to foreclose.
Some states require a longer “redemption period” of time, during which the borrower can be behind on payments, before a foreclosure can happen.

Ghent says, in general, many of the states that don’t require judicial involvement or tons of paperwork have already run through the bulk of their foreclosures and are finally seeing rising property values. That’s because the flood of cheap, foreclosed properties onto the market has stopped.

Arizona is one of the states in which the damage happened relatively quickly, and there’s no longer a big backlog of foreclosures to go through the process. Phoenix-area home prices have been rising dramatically since last fall.

“The key is quick resolution of the situation,” says Ghent. “For example, if a state requires a longer period before foreclosures can happen, then that generally means the homes deteriorate more as the borrowers realize they’re going to have to leave and stop taking care of the property. This is bad for the neighbors and the property values.”

Ghent adds she doesn’t see much renegotiation during the times leading up to the foreclosures. The rules just allow for drawing out the situation.

“New York and Florida, for example, have very slow foreclosure processes,” Ghent says. “Properties can sit around without any maintenance for two to four years while they work their way through the maze, before they finally get a new owner.”

Ghent also doesn’t think that making more foreclosures go through the judicial process will help prevent problems like robo-signing. That’s where some lenders didn’t properly review all the individual details of the cases or follow all of the required procedures.

“In most of those cases, the borrowers were really behind on their payments and would eventually have lost the homes, anyway,” Ghent says. “Fraud is unacceptable, but it was also a case of sheer volume. If those particular states had required less paperwork, that’s what might actually have helped prevent more robo-signing.”

Ghent emphasizes that getting rid of the patchwork of different state laws would ultimately benefit the housing market as a whole.

“Can you imagine how much money, time and resources we could save, if we didn’t have 50 different sets of laws, paperwork and legal-expertise requirements?” she asks. “Again, there appears to be no real economic reason for the differences. Many of these laws date all the way back to the 1800s, and some were changed just after the Great Depression.”

Overall, Ghent has one big message for those who can influence the process in the future.

“Nobody pays attention to mortgage laws for 50 to 60 years at a time,” she says. “They only examine these laws after a major event, so the time to change is now.”

Ghent’s research on the history of America’s mortgage laws can be found online at
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2166656.

customer.service

Help to ease Holiday Shopping Customer-Service Worries

As we approach holiday shopping time, many of us start thinking about long lines, frayed nerves and dealing with frazzled customer-service representatives. However, some companies are now taking the time to turn customer-service interactions into a strong point of competitive difference that makes consumers want to come back for more, especially when price and other considerations are basically equal.

A new program from the Center for Services Leadership at the W. P. Carey School of Business at Arizona State University is designed to help make your service experiences better. It’s also meant to help improve relationships between participating companies and the firms they work with, such as suppliers, distributors and retailers.

“We worked with Honeywell to create a groundbreaking, totally online program aimed at making every single customer-service representative and field service representative completely focused on excellent service,” says Associate Professor Nancy Stephens of the W. P. Carey School of Business, faculty director of the program. “Honeywell Aerospace is the first company to decide to send every one of its customer-oriented representatives – 1,400 people — through the program. They want to make a very visible commitment to customer service, and other companies are looking at the program, too.”

“The partnership that’s come together between the W. P. Carey School’s Center for Services Leadership at ASU and Honeywell has really allowed us to put together a fantastic program that develops the customer-service skills for Honeywell Aerospace employees,” says Adrian Paull, Honeywell vice president for customer and product support.

Honeywell’s first class just graduated from the academy in late October, but the program can be customized by other firms. Some units are already being taken online by employees at other big-name companies.

“All companies have business-to-business relationships they want to nurture,” says W. P. Carey School of Business Dean Robert Mittelstaedt. “This new program creates an opportunity for them to really polish their customer-service skills, not only for the general public, but also for those B2B customers.”

The Center for Services Leadership helps well-known firms respond to the challenges faced as services have become a driving force in economies around the world, with less growth happening in products and manufacturing. The center’s member companies include household names like Boeing, FedEx, Honeywell Aerospace, IBM Global Services, Mayo Clinic, PetSmart, Siemens Industries, Southwest Airlines and State Farm Insurance Company.

“The companies looking at this program understand that it offers expertise from the center, including faculty instructors from the Top 30-ranked W. P. Carey School of Business,” says Professor Mary Jo Bitner, executive director of the center. “At the same time, the program is also extremely flexible, since it’s offered online. It allows for standardized training across all of a company’s worldwide locations and the chance for employees anywhere from Dallas to Shanghai to Berlin, to get out of their everyday mindsets and interact with each other and make things better for their customers.”

“Wherever we are in the world, we need to operate within the cultural boundaries of that area and provide customer service that is needed and expected by the people in that area,” says Eileen Barry, a customer support project manager at Honeywell. “The major change that the W. P. Carey School training has provided to me personally and at work each day is to always think of things through the customer’s eyes.”

Some courses in the program include “Listening to the Voice of the Customer,” “Designing Customer-Focused Service Processes,” and “Recovering from Service Failures.” The idea is to make customers happy and to address any customer disappointments with great recovery. Those who complete the program receive a certificate and are eligible for Continuing Education Units (CEUs) from Arizona State University. These units are widely used as a measure of participation in non-credit, professional development courses.

For more information about the Center for Services Leadership or the new program, go to www.wpcarey.asu.edu/csl or call (480) 965-6201.

economy

2013 Economic Forecasts for U.S. & Arizona

Arizona’s economy improved somewhat this year, but what can we expect in 2013? Top experts on the U.S. and Arizona economies will deliver their forecasts for the state, nation, stock market and housing market at the Valley’s largest and most trusted economic-forecasting event on Dec. 5.

The 49th Annual Economic Forecast Luncheon is co-sponsored by the Department of Economics at Arizona State University’s W. P. Carey School of Business and JPMorgan Chase. About 1,000 people are expected to attend the event at the Phoenix Convention Center.

“Arizona’s economic forecasters are patting themselves on the back, since their projections made a year ago appear to be accurate for 2012; the state seems certain to record about 2-percent job growth, and we are seeing the beginning of a housing comeback,” says Research Professor Lee McPheters, director of the JPMorgan Chase Economic Outlook Center at the W. P. Carey School of Business. “However, 2013 is a different story. A huge cloud of uncertainty is caused, not only by questions about what the next Congress will do, but also about how the overall U.S. economy will react to recession in Europe and slower growth in China. Though the national economy always has some impact on Arizona, until housing and population growth really pick up, the state seems destined to closely follow the national business cycle. If the U.S. economy contracts, then Arizona’s economy will, too. That’s the major risk we’re watching.”

Presentations will include forecasts on:

* Arizona and the regional economy from McPheters, who is also editor of the prestigious Arizona and Western Blue Chip Economic Forecast publications.
* The U.S. economy from Beth Ann Bovino, deputy chief economist at Standard & Poor’s, a widely quoted media expert with two decades of financial experience, including a position at the Federal Reserve.
* The financial sector from Anthony Chan, chief economist for private wealth management at JPMorgan Chase & Co., who served as an economist at the Federal Reserve Bank of New York, appears monthly on CNBC and is a member of the Reuters, Bloomberg and Dow Jones weekly economic indicator panels.
* Real estate and construction from Elliott D. Pollack, chief executive officer of Elliott D. Pollack and Company, a highly regarded Scottsdale-based economic and real estate consulting firm.

The 49th Annual Economic Forecast Luncheon will be held in the Phoenix Convention Center’s West Ballroom on Wednesday, Dec. 5 from 11:15 a.m. to 1:30 p.m. Admission is $90 per person. Proceeds are used to support student scholarships, faculty research, and other academic and professional activities in the Department of Economics at the W. P. Carey School of Business.

For more information, including registration details, go to www.wpcarey.asu.edu/efl or call (480) 965-3531.

Small Business Leadership Academy

Small Business Leadership Academy: Blueprinting

In the final session of the 2012 Small Business Leadership Academy, attendees took an in-depth look at brainstorming. For a company with a limited number of employees, it’s more important than ever to get the best from each of them. Many small business owners see that they have high-potential individuals who can become leaders, but they don’t bring their ideas out.

“What the cybernetic effect of communication tells us is that if people commit to an idea too soon, they’ll be stuck on that idea,” said Ruth Barratt, clinical assistant professor of management at the W. P. Carey School of Business. It’s important when you’re facing the prospect of asking your employees how you can innovate, that it be presented in an open way. They should take time to think by themselves in a quiet space. Then once the group re-convenes, write all the ideas down on a board, as quickly as possible.

Then work through the ideas. Don’t allow the extroverts in the group, or the negative people in the group, to interfere with the idea creation process. So while you’re putting all the ideas on paper, there should be no criticism of ideas. This allows for ideas that might seem silly or ill-conceived at first glance to get their proper consideration. It also gives those people who worry about offering the “perfect” idea a safe space to be more open and creative.

Changing the way you share ideas can have a large impact on your business as your high-potential employees feel increasingly comfortable with these aspects of idea-generation and leadership.


Listen to the Podcast


The Small Business Leadership Academy (SBLA) is an intensive executive education program designed to strengthen the business acumen of small business leaders in Arizona. The program was jointly developed by the W. P. Carey School of Business and the Salt River Project (SRP), the program’s founding sponsor. Other seat sponsors this year include: Arizona Lottery, Blue Cross Blue Shield of Arizona, Hahnco and U.S. Bank. Each week we will bring you a few salient points from each class as well as comments from the professors themselves and the impact the information has had on the students.

For more information about the Small Business Leadership Academy, please visit SBLA’s website.