PCH Publishes Quality and Safety Measures
Phoenix Children’s is one of the first children’s hospitals in the country to publish comprehensive patient quality and safety data in a way that’s easy for parents to understand and put to use when selecting a doctor or hospital for their child. The data is assembled within a new Quality and Safety section of the Hospital’s website.
“All hospitals are not the same, but it can be hard to tell which hospitals deliver the highest quality care,” said Robert L. Meyer, president and CEO at Phoenix Children’s. “Many local and national organizations rate hospitals and their staff, but only a select few make the data readily available.”
The new Quality and Safety section of the Phoenix Children’s Hospital website will feature:
• Family satisfaction scores for hospital, clinic, and emergency department visits
• Scores for hospital quality measures, including hand hygiene and numerous Hospital Acquired Conditions (HACs), such as surgical site infections
• Data on specific medical specialties, such as asthma care and heart surgery outcomes
• Ratings, reviews and awards given to the Hospital from independent organizations such as U.S. News and World Report and the Leapfrog Group
Phoenix Children’s is an active member of the Children’s Hospitals Solutions for Patient Safety (SPS), a coalition of more than 80 children’s hospitals working together to eliminate serious harm across all children’s hospitals in the United States. Members submit their data monthly, share best practices and support a culture of safety within hospitals.
“At Phoenix Children’s, we are committed to providing the highest quality care – care that is safe and effective, with standards based on advances in pediatric medical research,” said Executive Vice President and Surgeon-in-Chief, Dr. Dennis Lund. “As a part of our commitment to transparency, we publicly share these important measures of quality and safety that will hold us accountable to our patients, families and ourselves, while continuing to improve.”