To be a successful business, it is vital to have a leader who sets the example and leads by serving others. A servant leader puts the needs of their team before their own and focuses on helping people grow and reach their potential. In this blog post, Richard Yu will discuss the characteristics of a servant leader and give examples of how businesses can implement this leadership style to achieve success.

What Is Servant Leadership?

In his essay, The Servant as Leader, the term “servant leadership” was first coined by Robert K. Greenleaf in 1970. In this essay, Greenleaf discusses the attributes of a servant leader and how this type of leader can be beneficial to organizations. He defines a servant leader as someone who is “a servant first… It begins with the natural feeling that one wants to serve first. Then conscious choice brings one to aspire to lead.”

Some of the critical characteristics of a servant leader include:

  • Putting the needs of others before their own
  • Focusing on helping people grow and develop
  • Creating a collaborative environment
  • Being open-minded and transparent
  • Encouraging others to share their ideas
  • Being a good listener

What Are the Benefits of Servant Leadership?

According to Richard Yu, there are many benefits that businesses can experience when they implement servant leadership. Some of these benefits include:

Increased employee satisfaction and motivation

When employees feel valued and put their needs first, they are more likely to be satisfied with their job and motivated to do their best work.

Higher levels of innovation

Servant leaders create an environment where employees feel comfortable sharing their ideas and collaborating with others. This can lead to higher levels of innovation as employees are not afraid to take risks and try new things.

Greater employee retention

Employees who feel valued and supported are more likely to stay with a company for the long term. This can save businesses money on training and recruiting costs.

Improved customer satisfaction

When employees are happy, they are more likely to provide excellent customer service. This can lead to higher levels of customer satisfaction and loyalty.

Improved communication and collaboration

Servant leaders are good listeners and encourage open communication. This can help to improve collaboration among employees and make it easier to solve problems.

How Can You Implement Servant Leadership in Your Own Business?

If you’re interested in implementing servant leadership in your own business, you can do a few things to get started. First, it’s vital to assess your current leadership style and see where you may need to make some changes. Once you better understand what servant leadership looks like, you can start making changes in your behavior and communication style.

It’s also essential to create an environment that supports servant leadership. This means building a culture of trust, respect, and open communication. Finally, it would help if you modeled the behavior you want to see from your employees. If you want them to be collaborative and open-minded, you need to lead by example.

Examples of Servant Leadership in Action

Now that Richard Yu has discussed what servant leadership is and how businesses can benefit from it let’s look at some examples of successful companies using this leadership style.


Google has been consistently ranked as one of the best companies to work for over the past decade. This is thanks in part to their focus on servant leadership. Google’s co-founder, Larry Page, has said that its success is due to its focus on “helping employees grow and develop.” They provide their employees with ample opportunities for professional development and growth. They also encourage employees to take risks and try new things.


Zappos is another company that has been consistently ranked as one of the best places to work. This online retailer focuses on creating a collaborative environment where employees can share their ideas freely. They also have a strong focus on customer service, and they empower their employees to make decisions that will benefit the customer.

The Future of Servant Leadership in Business

As more businesses start to realize the benefits of servant leadership, we will likely see this leadership style become more prevalent in the business world. Servant leaders can create happy and productive employees who are more likely to stay with a company for the long term. This can save businesses money on training and recruiting costs.

Customers are more likely to be satisfied with the products and services they receive from companies that use servant leadership. If you’re interested in implementing this leadership style in your own business, many resources are available to help you get started.

Final Thoughts

Servant leadership is a philosophy that can be applied to businesses of all sizes. It is based on the idea that leaders should focus on serving their employees, customers, and other stakeholders. When leaders put the needs of others first, they can create a more positive and productive work environment.

Businesses that use servant leadership can experience increased employee satisfaction and motivation, higher levels of innovation, more excellent employee retention, improved customer satisfaction, and improved communication and collaboration. In short, there are many benefits to adopting a servant leadership philosophy. If you’re looking for a way to improve your business, this may be the answer.