According to the 2017 Pollfish Black Friday Study — a survey of 1,000 American consumers by Pollfish,, the world’s leading mobile survey platform — Americans most prefer Black Friday deals on clothing from Victoria’s Secret that is sold by Amazon.
Other notable findings include:
On which types of products would you most like to find a Black Friday or Cyber Monday deal?
1. Clothing: 60%
2. Movies, video games, or music: 57%
3. Entertainment systems (like game consoles): 50%
4. TVs: 49%
5. Phone and personal electronics: 49%
This differs from last year, where Americans most wanted deals on TVs and entertainment systems.
On what clothing brands would you most like to find a Black Friday or Cyber Monday deal?
1. VICTORIA’S SECRET: 54%
2. JC PENNEY: 46%
3. UNDER ARMOUR: 42%
4. LEVI’S: 38%
5. FOREVER 21: 38%
On what technology brands would you most like to find a Black Friday or Cyber Monday deal?
1. SAMSUNG: 69%
2. LG: 51%
3. SONY: 49%
4. APPLE: 41%
5. MICROSOFT: 34%
How likely are you to recommend shopping at this retailer for Black Friday or Cyber Monday to a friend or colleague? Net promoter score, aka NPS, measures customer satisfaction and brand perception on a scale of -100 to +100. (A positive, high score means consumers actively recommend the brand; a negative score could mean consumers actively dissuade friends.)
1. AMAZON: NPS of +35
2. WALMART: NPS of 5
3. TARGET: NPS of -1
4. BEST BUY: NPS of -9
5. KOHL’S: NPS of -13
6. MACY’S: NPS of -28
7. NON-CHAIN STORES: NPS of -28
7. APPLE: NPS of -32
8. NORDSTROM: NPS of -51
9. BLOOMINGDALE’S: NPS of -55