Tag Archives: better business bureau


Goodmans Interior Structures earns Ethics Award

The Better Business Bureau of Central, Northern and Western Arizona has selected Goodmans Interior Structures as a winner of its 2013 BBB Business Ethics Award for its commitment to ethics and trust.

The BBB announced the award during a ceremony on May 2 at the Arizona Biltmore Resort and Spa.

BBB selected Goodmans because it is dedicated to creating great lifetime furniture experiences for its clients. Goodmans’ organizational culture reflects a mission of serving customers with products and services that create a more productive, efficient, healthy and aesthetic environment. After six decades in business, Goodmans’ has a reputation for being family owned and committed to their community.

“Being named a BBB Business Ethics Awards winner is an honor that not only means a great deal to the company, but to the community it serves,” said Felicia Thompson, BBB VP of Communications. “Goodmans Interior Structures is being recognized for their commitment to ethical practices in leadership, community and communication.”

Goodmans’ number one corporate value is, “There is nothing more important than the welfare of our people.”

“Every Goodmans Interior Structures staff member, from the newest employee to me, takes ethics seriously,” said Adam Goodman, CEO of Goodmans Interior Structures. “Serving our clients’ needs responsibly and maintaining solid business practices is top of mind for our family-operated, Arizona-based business. We are incredibly proud and honored by this award.”

Goodmans won for the category of 51 to 150 employees. Other winners: Classy Sister Wigs (category of 1 – 10 employees), Guido’s Auto Service Centers Inc. (category of 11- 20 employees), Plumbing Masters LLC (category of 21 – 50 employees), Cypress Homecare Solutions LLC (category of more than 151 employees). Click here to read about the winners on BBB’s website.

In a separate 2011 award from a different organization called B Lab, Goodmans’ ethical conduct, combined with sustainability initiatives and community outreach programs, has earned the company a certification as the first (and still the only) Benefit Corporation in the North American office furniture industry, and the largest Benefit Corporation in Arizona. Certified Benefit Corporations are required to consider the potential impact of their decisions on their stakeholders – including employees, suppliers and consumers – as well as the broader community and the environment.

telemedicine - AZ Business Magazine May/June 2012

GlobalMed Named Finalist for Ethics Award

GlobalMed, worldwide leader in real-time healthcare delivery systems, announced it has been chosen as a finalist for the Better Business Bureau (BBB) Business Ethics Award for 2013. This is the first time the company has applied for and been named a finalist for the award, which was established in 2002.

“As a business owner who values highly the community in which I live and work, I am thrilled to be considered a finalist for this award,” stated Joel E. Barthelemy, GlobalMed Founder and Managing Director. “There is no doubt that ethics are vital to running any business successfully. As a leader in our industry, we have an obligation to our customers, our vendors, our employees and to the community at large to conduct ourselves with honesty and integrity in all aspects of our business.”

In February, GlobalMed was announced as one of 15 Arizona companies named as finalists for the award. In April, GlobalMed representatives Brad Schmidt, Director of Global Marketing Development; and Neal Schoenbach, Director of North American Business Development, participated in a video interview to discuss the significance of the nomination.

“For a company where the core is integrity — walking the walk is what we do — it’s just exciting to be a part of it,” said Schoenbach.

GlobalMed develops integrated telemedicine solutions for healthcare providers and corporate health programs that lower costs, increase access, enhance the quality of care and improve patient satisfaction. From a broad array of connected medical devices to patient data workflow systems, GlobalMed’s solutions enable complete patient encounters, from the patient location to the doctor, via the cloud, to anywhere around the world, across a full range of healthcare specialties.

Solatube - Scottsdale Living Magazine Fall 2011

Solar Concepts’ Solatube Reduces Home Energy Use

Solar Concepts’ Solatube reduces home energy use and your electricity bill

For those looking to help save energy and preserve our environment, the switch to natural lighting systems is a bright idea.

Current trends show more people are switching from light bulbs to natural lighting, with one popular product being tubular skylights. They offer bright, natural light in your home that will reduce your energy use and, more importantly, your electricity bill.

Tubular skylights are installed in the ceilings of any room and capture light through a dome in the roof. An internal reflective system then channels the light, moving it through the tubing system to be emitted through the diffuser on the ceiling that spreads the light evenly throughout the room.

These skylights have benefits beyond energy saving and money saving, though. They offer a light much brighter than the 100-watt bulbs frequently purchased for kitchens and living rooms. Numerous studies have also shown that in naturally-lit settings, workers are more productive, students are more academically successful, and consumers buy more from businesses.

One increasing popular product of natural lighting is Solatube, a daylighting system originally created in Australia in the late 1980s that arrived in the U.S. in 1992. The products are sold at various locations across the country, and Solar Concepts is the premier distributor of Solatube products in Arizona.

While there are numerous skylights available, Solatube offers a unique product with distinct features from its competitors. When asked what sets this tubular skylight apart from others, Scott Lawrence, manager of Solar Concepts says, “The technology. We have it, and others don’t.”

He says their product emits two to five times as much white light, not blue or yellow like most skylight models.

“Solatube is the only product that provides this natural lighting without also bringing into your home heat, UV rays, and leaks,” Lawrence says.

He adds most skylights come with these three unwelcome guests, but not Solatube. The technology is so advanced, the product blocks heat and UV rays from coming into homes. All Solatube products also come with a 10-year warranty to ensure quality satisfaction.

Solar Concepts has proven to be a customer-friendly and efficient business. The Better Business Bureau rated it an A+ company, and Angie’s List granted it the Super Service Award for Best Customer Service Company in 2010.

Lawrence says he has “never before worked with a product that customers love so much.” The only struggle the company has encountered over the years is that there are still many people unaware of Solatube, he says.

The purchase and installation price for Solatube skylights starts at $579, but customers can get one-third off that payment back in tax credits. Solar Concepts also offers a year-round bundle sale, so if you buy three products, you get $150 off your purchase.

While the initial price of the tubular skylight isn’t inexpensive, the product can save you thousands of dollars a year on electricity costs.

To learn more about Solatube products or Solar Concepts, visit solarconceptsaz.com or call (480) 968-1777.

Scottsdale Living Magazine Fall 2011


Stacy Tetschner, National Speakers Association

National Speakers Association Shares Business Tips, Practices

Business Tips:

As your business trims the fat and weathers a tough economy, here are a few business tips and practices, from business professionals, including Stacy Tetschner of National Speakers Association and Pamela Barker of Genesis Strategic Planning Inc., to consider to keep your business afloat without burning out employees or missing opportunities.

Cut back or not?

Pamela Barker, Genesis Strategic Planning Inc.When money is tight, what should your business cut and keep? Some businesses are cutting essentials that cost them customers. To keep and grow your customer base, Stacy Tetschner, CEO of National Speakers Association, says to follow best-selling business writer, Jim Collins’ advice.

“Find out what you are best at,“ Tetschner says. “It’s great to generate alternative revenue sources, but don’t forget your core business. Make sure you provide that better than anyone else in the world.”

To keep your businesses performance level above the competition, Pamela Barker, president of Genesis Strategic Planning Inc., says to invest in your employees. “Make sure people are well trained, naturally wired for their roles, and share in your organization’s vision,” Barker says.  “Also, stay with services and products that have a high rate of return and are tailored to your niche market.”

Good service with a skeleton crew

Since 2008, many businesses survived by whittling down their staff. Employees who absorbed workloads of terminated positions are now facing burn out. Ownership in goal setting is one way to keep employees engaged and creating realistic, long-term work plans.

“It is important for teams to set thematic goals with everyone contributing action steps,” Barker says. “Patrick Lencioni’s team building material asks the critical question, ‘What must happen in the next 30, 60, or 90 days to consider this organization a success?’ Goals are set around the answer, but goals are set as a team.”

It’s also important to build the fire of excitement around what your organization is doing to keep employees inspired.

“Show your team your excitement about your vision,” Tetschner says. “Everyone wants to be excited about what they are doing and why they are doing it. And when your employees do incredible work for you, be sure to show your appreciation.”

Cheap marketing

Marketing and networking don’t always need to involve money. There are ways to stay connected to your community and interacting with the public without spending a dime.

Social media: Create a strategy with reachable goals for getting customers interested in your work using Facebook, YouTube and Twitter. Sign up for Ragan’s Daily Headlines, a free e-newsletter with social media ideas (ragan.com).

Community presence: Barker says to stay in touch with your community by “serving on non-profit action committees, stay involved in the chamber, and the Better Business Bureau.”

Develop partnerships: Partner with non-competing businesses to provide discounts to customers. “You can share marketing expenses and enhance the brand image of each other,” Tetschner says.

Ready to launch?

With as much cutting back and energy put into surviving a fluctuating marketplace, this is actually a good time to launch well thought-out products and services. Tetschner says to look at what Apple did with iPhones.

For services, Barker says its an excellent time for pilot programs with solid strategies. “Create a win-win service for clients,”  Barker says. “Their participation in the pilot project can create a stronger relationship. It can also help to create a service with a proven track record for future clients.”

Before launching, continue to monitor and evaluate your business. “It is easy to identify opportunity areas,“ Tetschner says. “But in a time of doing more with less, it is important to decide what programs or products are not generating revenue or meeting goals and make a strategic decision to let them go.”

Adapting to unbalanced economic recovery

As the economy recovers in segments, its creating new challenges for professionals in the meeting industry. Stacy Tetschner, CEO of National Speakers Association, identifies two challenges and strategies for response.


Corporations are taking 60 days or less to book a meeting.

Respond by:

Understanding the meeting’s purpose — “When everyone understands, it makes decisions and selections that much quicker and focused.”

Identify what will be accomplished for the organization — “Think through how attendees connect, network and build professional community to how key messages are delivered and reinforced.”

Keep a sense of humor — “Make things happen in a cool and confident manner. Your bosses and clients will love you for it.”


Due to shorter booking times, former practices in forecasting businesses are not applicable, hindering long-term decision-making.

Respond by:

Keeping accurate historical records — “Everything from inquiries for meeting (looking for peak periods) to usage numbers at a meeting. With accurate numbers, new trends and dates can be developed. If this is going to be our new reality, we can develop good tools to forecast for shorter time frames.”

Evaluate in six- to 12-month ranges — “This will allow you to know possible pieces of future business, which can help negotiate and create a longer relationships (for better pricing) with vendors and suppliers.”

[stextbox id=”grey”]The National Speakers Association flagship book, Paid to Speak: Best Practices for Building a Successful Speaking Business is available at www.paidtospeak.org.[/stextbox]